ClickSend incident

New Zealand - Intermittent issues delivering to 2degrees handsets

Resolved after 2 hours 52 minutes, affecting SMS, on November 1, 2024.

monitoring Nov 01, 2024, 03:35 AM UTC

A fix has been implemented and we are monitoring the results.

Started
Nov 01, 2024, 02:33 AM UTC
Resolved
Nov 01, 2024, 05:25 AM UTC
Duration
2h 52m
Detected by Pingoru
Nov 01, 2024, 02:33 AM UTC

Affected components

SMS

Update timeline

  1. investigating Nov 01, 2024, 02:33 AM UTC

    We are currently investigating this issue.

  2. monitoring Nov 01, 2024, 03:35 AM UTC

    A fix has been implemented and we are monitoring the results.

  3. resolved Nov 01, 2024, 05:25 AM UTC

    This incident has been resolved.

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