ClickSend incident

Messages and Website Registration Delay

Resolved after 1 hour 11 minutes, affecting SMS, on July 21, 2025.

monitoring Jul 21, 2025, 06:10 AM UTC

A fix has been implemented and we are monitoring the results.

Started
Jul 21, 2025, 05:04 AM UTC
Resolved
Jul 21, 2025, 06:15 AM UTC
Duration
1h 11m
Detected by Pingoru
Jul 21, 2025, 05:04 AM UTC

Affected components

SMS

Update timeline

  1. investigating Jul 21, 2025, 05:04 AM UTC

    We are currently investigating reports of delays in message approvals and website registration processing. Our team is working to assess the cause and will provide updates as more information becomes available. Thank you for your patience.

  2. identified Jul 21, 2025, 05:49 AM UTC

    The issue has been identified and a fix is being implemented.

  3. monitoring Jul 21, 2025, 06:10 AM UTC

    A fix has been implemented and we are monitoring the results.

  4. resolved Jul 21, 2025, 06:15 AM UTC

    This incident has been resolved.

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