Smile.io incident

The issue is now resolved and reports are fully available in Smile Admin.

Minor

Resolved after 29 minutes, affecting Reports & Analytics, on July 22, 2026.

identified Jul 22, 2026, 05:18 PM UTC

Reports within Smile Admin are currently unavailable. We've identified the cause and are working on restoring access. General analytics remain fully functional at this time - only reports are affected.

Started: Jul 22, 2026, 05:18 PM UTC
Resolved: Jul 22, 2026, 05:48 PM UTC
Duration: 29m
Detected by Pingoru: Jul 22, 2026, 05:18 PM UTC

Affected components

Reports & Analytics

Update timeline

identified Jul 22, 2026, 05:18 PM UTC

Reports within Smile Admin are currently unavailable. We've identified the cause and are working on restoring access. General analytics remain fully functional at this time - only reports are affected.
resolved Jul 22, 2026, 05:48 PM UTC

The issue is now resolved and reports are fully available in Smile Admin.

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