Smile.io incident

The issue is now resolved.

Minor

Resolved after 20 hours 46 minutes, affecting Reports & Analytics, on May 21, 2026.

identified May 21, 2026, 04:13 PM UTC

We identified the issue and are working on the remediation, we'll update the status when its resolved.

Started
May 21, 2026, 04:13 PM UTC
Resolved
May 22, 2026, 01:00 PM UTC
Duration
20h 46m
Detected by Pingoru
May 21, 2026, 04:13 PM UTC

Affected components

Reports & Analytics

Update timeline

  1. identified May 21, 2026, 04:13 PM UTC

    We identified the issue and are working on the remediation, we'll update the status when its resolved.

  2. resolved May 22, 2026, 01:00 PM UTC

    The issue is now resolved.

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