Smile.io incident

The issue is now resolved.

Minor Resolved

Smile.io experienced a minor incident on May 21, 2026 affecting Reports & Analytics, lasting 20h 46m. The incident has been resolved; the full update timeline is below.

Started
May 21, 2026, 04:13 PM UTC
Resolved
May 22, 2026, 01:00 PM UTC
Duration
20h 46m
Detected by Pingoru
May 21, 2026, 04:13 PM UTC

Affected components

Reports & Analytics

Update timeline

  1. identified May 21, 2026, 04:13 PM UTC

    We identified the issue and are working on the remediation, we'll update the status when its resolved.

  2. resolved May 22, 2026, 01:00 PM UTC

    The issue is now resolved.