SmartWaiver incident

We're investigating Waiver Processing Delays

Resolved after 8 minutes, on July 8, 2026.

resolved Jul 08, 2026, 10:37 PM UTC

Waiver processing has been fully restored and is now operating normally. We identified and resolved the underlying issue that was causing processing delays. Any waivers submitted during the incident have been successfully processed, and no waiver data was lost. Thank you for your patience while we worked through this issue.

Started
Jul 08, 2026, 10:29 PM UTC
Resolved
Jul 08, 2026, 10:37 PM UTC
Duration
8m
Detected by Pingoru
Jul 08, 2026, 10:29 PM UTC

Update timeline

  1. investigating Jul 08, 2026, 10:29 PM UTC

    We're continuing to investigate an issue affecting waiver processing. While processing initially recovered, we've identified that the issue has persisted and are actively working to restore normal performance. Thank you for your patience as we work to resolve this.

  2. resolved Jul 08, 2026, 10:37 PM UTC

    Waiver processing has been fully restored and is now operating normally. We identified and resolved the underlying issue that was causing processing delays. Any waivers submitted during the incident have been successfully processed, and no waiver data was lost. Thank you for your patience while we worked through this issue.

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