SmartWaiver incident

Pre-waiver video playback issues in the Kiosk app

Major Resolved View vendor source →

SmartWaiver experienced a major incident on October 30, 2025, lasting 167d 21h. The incident has been resolved; the full update timeline is below.

Started
Oct 30, 2025, 07:39 PM UTC
Resolved
Apr 16, 2026, 04:49 PM UTC
Duration
167d 21h
Detected by Pingoru
Oct 30, 2025, 07:39 PM UTC

Update timeline

  1. resolved Apr 16, 2026, 04:49 PM UTC

    We have rolled out a new video playback feature. Its currently in Beta, if you would like to help us test it, please email us at [email protected] and we will be happy to enable it for you. Thank you for your patience as we worked through this.