Smartsheet incident

Investigating missing or delayed Update / Approval Requests notifications and emails

Minor Ongoing View vendor source →

Smartsheet is currently experiencing a minor incident affecting Email Notifications and In App Notifications, which began 2h ago. The vendor's full update timeline is below.

Started
Jun 24, 2026, 09:51 PM UTC
Resolved
Ongoing
Duration
● 2h 4m
Detected by Pingoru
Jun 24, 2026, 09:51 PM UTC

Affected components

Email NotificationsIn App Notifications

Update timeline

  1. investigating Jun 24, 2026, 09:51 PM UTC

    We are investigating reports of missing or delayed Update / Approval Requests notifications and emails via Automated Workflows as well as manual trigger. Our team is fully engaged in addressing the situation. We will provide frequent updates until we reach a monitoring status.

  2. identified Jun 24, 2026, 11:04 PM UTC

    The issue causing missing or delayed Update / Approval Requests notifications and emails has been identified. Our team is implementing a fix. We will provide frequent updates until we reach a monitoring status.