Resolved after 14 minutes, affecting Smartsheet Login and Single Sign On ( Company Credentials ) and 1 more, on September 11, 2026.
We are continuing to investigate this issue.
Affected components
Smartsheet LoginSingle Sign On ( Company Credentials )SheetsFormsReportsDashboards
Update timeline
- investigating Sep 11, 2026, 08:18 PM UTC
We are currently investigating reports of login failing for all users, showing an error "We're having trouble reaching Smartsheet right now." Our team is actively working to resolve the issue and will provide frequent updates until we reach a monitoring status.
- investigating Sep 11, 2026, 08:21 PM UTC
We are continuing to investigate this issue.
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