Resolved after 8 hours 28 minutes, affecting Single Sign On ( Company Credentials ), on October 29, 2025.
Beginning on October 29th, 2025, from 8:41AM PDT, users experienced Azure/Microsoft login issues. The issue occurred due to a 3rd party authentication service provider. This was resolved by 5:05PM PDT.
Affected components
Update timeline
- investigating Oct 29, 2025, 04:56 PM UTC
We are currently investigating some customer reports of an Authentication error with Microsoft due to an active Azure incident (https://azure.status.microsoft/en-us/status).
- identified Oct 29, 2025, 07:58 PM UTC
Azure has identified the issue and is working on a resolution (https://azure.status.microsoft/en-us/status).
- monitoring Oct 29, 2025, 11:22 PM UTC
A fix has been implemented and we are monitoring the results.
- resolved Oct 30, 2025, 01:24 AM UTC
This incident has been resolved.
- postmortem Nov 18, 2025, 08:51 PM UTC
Beginning on October 29th, 2025, from 8:41AM PDT, users experienced Azure/Microsoft login issues. The issue occurred due to a 3rd party authentication service provider. This was resolved by 5:05PM PDT.
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