Resolved after 3 hours 11 minutes, on February 10, 2026.
Starting on Monday, February 9th, 2026 at 12:00PM Pacific Time, users experienced blank pages when accessing some Proof generated links. Our engineering team identified a regression. A fix was fully deployed and full proof functionality was restored for all customers on February 10th, 2026 at 11:00AM Pacific Time. We are reviewing our deployment processes to help prevent similar incidents in the future.
Update timeline
- monitoring Feb 10, 2026, 07:06 PM UTC
A fix has been implemented and we are monitoring the results.
- resolved Feb 10, 2026, 10:17 PM UTC
This incident has been resolved.
- postmortem Feb 18, 2026, 12:35 AM UTC
Starting on Monday, February 9th, 2026 at 12:00PM Pacific Time, users experienced blank pages when accessing some Proof generated links. Our engineering team identified a regression. A fix was fully deployed and full proof functionality was restored for all customers on February 10th, 2026 at 11:00AM Pacific Time. We are reviewing our deployment processes to help prevent similar incidents in the future.
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