Smartsheet incident

We'll be offline on May 7th at 4:00pm Pacific Time for a Product Upgrade

Resolved after 3 days 2 hours, affecting Email Notifications and Single Sign On ( Company Credentials ) and 1 more, on May 4, 2016.

completed May 08, 2016, 01:05 AM UTC

The scheduled maintenance has been completed.

Started
May 04, 2016, 10:36 PM UTC
Resolved
May 08, 2016, 01:05 AM UTC
Duration
3d 2h
Detected by Pingoru
May 04, 2016, 10:36 PM UTC

Affected components

Email NotificationsSingle Sign On ( Company Credentials )Smartsheet Resource ViewsSheetsReportsSearch

Update timeline

  1. scheduled May 04, 2016, 10:36 PM UTC

    Smartsheet will be offline for 120 minutes on May 7 at 4:00pm PDT (2016-05-07 23:00 UTC) for system improvements.

  2. in progress May 07, 2016, 11:00 PM UTC

    Scheduled maintenance is currently in progress. We will provide updates as necessary.

  3. in progress May 08, 2016, 01:01 AM UTC

    Our planned downtime for product upgrades has now extended past the anticipated maintenance window. We are continuing to work quickly to get you back to work, and appreciate your patience. Please stay tuned for updates!

  4. completed May 08, 2016, 01:05 AM UTC

    The scheduled maintenance has been completed.

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