Admin Center page is not reachable

Update timeline

1. investigating Jun 17, 2025, 10:19 AM UTC

   We are currently investigating some customer reports of the Admin Center page not being reachable. We will continue to provide frequent updates as we work towards resolution.

2. investigating Jun 17, 2025, 10:49 AM UTC

   We are continuing to investigate this issue.

3. investigating Jun 17, 2025, 11:19 AM UTC

   We are continuing to investigate this issue.

4. investigating Jun 17, 2025, 11:50 AM UTC

   We are continuing to investigate this issue.

5. investigating Jun 17, 2025, 12:28 PM UTC

   We are continuing to investigate this issue.

6. investigating Jun 17, 2025, 12:52 PM UTC

   We are continuing to investigate this issue.

7. investigating Jun 17, 2025, 01:20 PM UTC

   We are continuing to investigate this issue.

8. identified Jun 17, 2025, 01:39 PM UTC

   We have identified the issue and taken action to resolve. The service is recovering and we will continue to monitor. We will continue to provide frequent updates as we work towards resolution.

9. monitoring Jun 17, 2025, 01:57 PM UTC

   A fix has been implemented and we are monitoring to ensure continued stability of this feature.

10. resolved Jun 17, 2025, 03:58 PM UTC

    This incident has been resolved.

11. postmortem Jun 17, 2025, 11:59 PM UTC

    On June 17, 2025, starting at approximately 1:15 AM PDT, some users experienced issues loading the Admin Center page. This issue was resolved by 9:00 AM PDT. The disruption was caused by a recent deployment which had an unexpected failure. To restore service this failure was addressed, and the deployment was restarted and completed successfully.