SmartPass incident

Degraded service

Major

Resolved after 32 minutes, affecting Website and iOS App, on October 26, 2026.

monitoring Oct 26, 2026, 06:38 PM UTC

We implemented a fix and are currently monitoring the result.

Started
Oct 26, 2026, 06:14 PM UTC
Resolved
Oct 26, 2026, 06:47 PM UTC
Duration
32m
Detected by Pingoru
Oct 26, 2026, 06:14 PM UTC

Affected components

WebsiteiOS App

Update timeline

  1. investigating Oct 26, 2026, 06:14 PM UTC

    We are currently investigating reports that SmartPass service is degraded or unavailable.

  2. monitoring Oct 26, 2026, 06:38 PM UTC

    We implemented a fix and are currently monitoring the result.

  3. resolved Oct 26, 2026, 06:47 PM UTC

    This incident has been resolved.

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