Smartling Outage History

Smartling is up right now

Pingoru has recorded 50 incidents for Smartling: 21 in the last 12 months and 4 in the last 90 days.

Source: status.smartling.com

50incidents recorded
21last 12 months
4last 90 days
5 hourstypical duration
Incidents per month
048AprMayJunJulAugSepOctNov0
Share of hours with an open incident, any severity
0%50%100%AprMayJunJulAugSepOctNov0%
Pingoru began tracking Smartling in April 2026, so earlier months are not shown. Hover a bar for its value.
Show as a table
MonthIncidentsHours with an open incident
April 202610 of 720 (0%)
May 202621 of 744 (0%)
June 2026731 of 720 (4%)
July 202613 of 744 (0%)
August 202630 of 744 (0%)
September 202600 of 720 (0%)
October 202610 of 744 (0%)
November 202600 of 123 (0%)

Incidents, newest first

Notice October 7, 2026 GitHub Connector may experience increased latency 3h 5m

Started Oct 07, 2026, 03:32 PM UTC· resolved Oct 07, 2026, 06:37 PM UTC

  1. identified Oct 07, 2026, 03:32 PM UTC

    Due to a disruption on GitHub’s side, the GitHub Connector may experience increased latency in deliveries and request processing. Dashboard, Smartling API, Global Delivery Network services remain operational.

  2. monitoring Oct 07, 2026, 05:09 PM UTC

    A fix has been implemented and we are monitoring the results.

  3. resolved Oct 07, 2026, 06:37 PM UTC

    This incident has been resolved.

Read the full incident report →

Notice August 21, 2026 Investigating elevated error rates on the fuzzy profiles service 3h 7m

Started Aug 21, 2026, 08:17 PM UTC· resolved Aug 21, 2026, 11:24 PM UTC

  1. investigating Aug 21, 2026, 08:17 PM UTC

    We are currently investigating elevated error rates on the fuzzy profiles service

  2. monitoring Aug 21, 2026, 08:46 PM UTC

    A fix has been implemented and we are monitoring the results.

  3. monitoring Aug 21, 2026, 08:51 PM UTC

    We are continuing to monitor for any further issues.

  4. resolved Aug 21, 2026, 11:24 PM UTC

    This incident has been resolved.

Read the full incident report →

Notice August 20, 2026 Investigating reports of issues with Vendor Jobs Dashboard 28m

Started Aug 20, 2026, 03:00 PM UTC· resolved Aug 20, 2026, 03:28 PM UTC

  1. investigating Aug 20, 2026, 03:00 PM UTC

    We are currently investigating this issue.

  2. monitoring Aug 20, 2026, 03:04 PM UTC

    A fix has been implemented and we are monitoring the results.

  3. resolved Aug 20, 2026, 03:28 PM UTC

    This incident has been resolved.

Read the full incident report →

Notice August 12, 2026 Investigating reports of issues with moving strings through workflow 6h 23m

Started Aug 12, 2026, 11:05 AM UTC· resolved Aug 12, 2026, 05:28 PM UTC

  1. investigating Aug 12, 2026, 11:05 AM UTC

    We are currently investigating reports of issues with moving strings through workflow

  2. identified Aug 12, 2026, 11:21 AM UTC

    The issue has been identified and a fix is being implemented.

  3. monitoring Aug 12, 2026, 11:21 AM UTC

    A fix has been implemented and we are monitoring the results.

  4. resolved Aug 12, 2026, 05:28 PM UTC

    This incident has been resolved.

Read the full incident report →

Minor July 27, 2026 Delays in processing on Job Batches V2 API 3h 15m REST API

Started Jul 27, 2026, 05:08 PM UTC· resolved Jul 27, 2026, 08:24 PM UTC

  1. investigating Jul 27, 2026, 05:08 PM UTC

    We are currnetly investigating delays in processing on Job Batches V2 API

  2. investigating Jul 27, 2026, 05:09 PM UTC

    We are continuing to investigate this issue.

  3. identified Jul 27, 2026, 08:20 PM UTC

    The issue has been identified and a fix is being implemented.

  4. resolved Jul 27, 2026, 08:24 PM UTC

    This incident has been resolved.

Read the full incident report →

Notice June 29, 2026 Issue with Figma Connector uplads 2h 20m

Started Jun 29, 2026, 04:38 PM UTC· resolved Jun 29, 2026, 06:58 PM UTC

  1. investigating Jun 29, 2026, 04:38 PM UTC

    We're currently investigating reports of issues with Figma Connector uplads

  2. investigating Jun 29, 2026, 04:38 PM UTC

    We are continuing to investigate this issue.

  3. monitoring Jun 29, 2026, 05:54 PM UTC

    A fix has been implemented and we are monitoring the results.

  4. monitoring Jun 29, 2026, 05:54 PM UTC

    We are continuing to monitor for any further issues.

  5. resolved Jun 29, 2026, 06:58 PM UTC

    This incident has been resolved.

Read the full incident report →

Notice June 25, 2026 DeepL MT Profile Processing Delays 1h 47m

Started Jun 25, 2026, 02:13 PM UTC· resolved Jun 25, 2026, 04:01 PM UTC

  1. identified Jun 25, 2026, 02:13 PM UTC

    Some DeepL MT Profiles may experience processing delays.Some DeepL MT Profiles may experience processing delays. Our engineering team is working to resolve the issue.

  2. resolved Jun 25, 2026, 04:01 PM UTC

    This incident has been resolved.

Read the full incident report →

Minor June 22, 2026 Processing Delays on Integrationns 1d Dashboard & Translator Workbench

Started Jun 22, 2026, 12:22 PM UTC· resolved Jun 23, 2026, 12:34 PM UTC

  1. investigating Jun 22, 2026, 12:22 PM UTC

    We're currently seeing delays in the delivery of published content for integrations. GDN is not affected. The engineering team is working on the issue.

  2. investigating Jun 22, 2026, 06:56 PM UTC

    We continue to work on the issue. The only affected integrations at the moment are Akeneo and Shopify - the reast of integrations and GDN are operating normally.

  3. monitoring Jun 23, 2026, 12:39 AM UTC

    A fix has been implemented and we are monitoring the results.

  4. resolved Jun 23, 2026, 12:34 PM UTC

    This incident has been resolved.

Read the full incident report →

Notice June 17, 2026 investigating possible delays in MT/LLM translatioтs 3h 3m Dashboard & Translator Workbench

Started Jun 17, 2026, 07:36 PM UTC· resolved Jun 17, 2026, 10:39 PM UTC

  1. investigating Jun 17, 2026, 07:36 PM UTC

    We are currently investigating elevated error rates from Vertex AI. As a result, LLM and MT translations may experience delays

  2. investigating Jun 17, 2026, 07:36 PM UTC

    We are continuing to investigate this issue.

  3. monitoring Jun 17, 2026, 08:39 PM UTC

    A fix has been implemented and we are monitoring the results.

  4. monitoring Jun 17, 2026, 08:39 PM UTC

    We are continuing to monitor for any further issues.

  5. resolved Jun 17, 2026, 10:39 PM UTC

    This incident has been resolved.

Read the full incident report →

Minor June 16, 2026 An increased error rate on translator dashboards 4h 39m Dashboard & Translator Workbench

Started Jun 16, 2026, 12:39 PM UTC· resolved Jun 16, 2026, 05:18 PM UTC

  1. investigating Jun 16, 2026, 12:39 PM UTC

    We are currently investigating this issue.

  2. identified Jun 16, 2026, 01:23 PM UTC

    The issue has been identified and a fix is being implemented.

  3. monitoring Jun 16, 2026, 01:46 PM UTC

    A fix has been implemented and we are monitoring the results.

  4. monitoring Jun 16, 2026, 01:46 PM UTC

    We are continuing to monitor for any further issues.

  5. resolved Jun 16, 2026, 05:18 PM UTC

    This incident has been resolved.

Read the full incident report →

Minor June 11, 2026 An increased error rate on translator dashboards 58m Dashboard & Translator Workbench

Started Jun 11, 2026, 06:34 PM UTC· resolved Jun 11, 2026, 07:33 PM UTC

  1. investigating Jun 11, 2026, 06:34 PM UTC

    We are currently investigating this issue.

  2. monitoring Jun 11, 2026, 06:49 PM UTC

    A fix has been implemented and we are monitoring the results.

  3. resolved Jun 11, 2026, 07:33 PM UTC

    This incident has been resolved.

Read the full incident report →

Minor June 4, 2026 Investigating errors on submitting translations feedback form 1h 15m Dashboard & Translator Workbench

Started Jun 04, 2026, 06:52 PM UTC· resolved Jun 04, 2026, 08:07 PM UTC

  1. investigating Jun 04, 2026, 06:52 PM UTC

    We are currently investigating errors on submitting translations feedback form

  2. identified Jun 04, 2026, 07:18 PM UTC

    The issue has been identified and a fix is being implemented.

  3. monitoring Jun 04, 2026, 08:00 PM UTC

    A fix has been implemented and we are monitoring the results.

  4. resolved Jun 04, 2026, 08:07 PM UTC

    This incident has been resolved.

Read the full incident report →

Minor May 27, 2026 Investigating reports of issues with content asignments 49m Dashboard & Translator Workbench

Started May 27, 2026, 10:51 PM UTC· resolved May 27, 2026, 11:41 PM UTC

  1. investigating May 27, 2026, 10:51 PM UTC

    We are currently investigating reports of issues with content asignments

  2. monitoring May 27, 2026, 11:28 PM UTC

    A fix has been implemented and we are monitoring the results.

  3. resolved May 27, 2026, 11:41 PM UTC

    This incident has been resolved.

Read the full incident report →

Notice May 8, 2026 Elevated API Errors 3h 50m REST API, Dashboard & Translator Workbench

Started May 08, 2026, 12:18 AM UTC· resolved May 08, 2026, 04:09 AM UTC

  1. investigating May 08, 2026, 12:18 AM UTC

    We're experiencing an elevated level of API errors and are currently looking into the issue.

  2. monitoring May 08, 2026, 01:13 AM UTC

    There is an ongoing AWS outage impacting some of the services. Our platform and APIs remain fully operational and stable. We're keeping a close eye on the situation as AWS work through recovery.

  3. resolved May 08, 2026, 04:09 AM UTC

    This incident has been resolved.

Read the full incident report →

Notice April 27, 2026 Dashboard performance degradation 6h 7m REST API, Dashboard & Translator Workbench

Started Apr 27, 2026, 10:36 AM UTC· resolved Apr 27, 2026, 04:44 PM UTC

  1. investigating Apr 27, 2026, 10:36 AM UTC

    Our Engineering team is currently investigating intermittent performance degradations to the Smartling translation platform and API. We will provide more information as it becomes available. Global Delivery Network services remain operational.

  2. monitoring Apr 27, 2026, 02:52 PM UTC

    A fix has been implemented and we are monitoring the results.

  3. resolved Apr 27, 2026, 04:44 PM UTC

    This incident has been resolved.

Read the full incident report →

Notice February 19, 2026 File Published Callback Processing Delays 2h 7m

Started Feb 19, 2026, 03:45 PM UTC· resolved Feb 19, 2026, 05:53 PM UTC

  1. investigating Feb 19, 2026, 03:45 PM UTC

    We are currently investigating delays in processing file published callbacks and webhooks.

  2. identified Feb 19, 2026, 04:18 PM UTC

    The issue has been identified and a fix is being implemented.

  3. monitoring Feb 19, 2026, 05:16 PM UTC

    A fix has been implemented and we are monitoring the results.

  4. resolved Feb 19, 2026, 05:53 PM UTC

    This incident has been resolved.

Read the full incident report →

Minor February 17, 2026 Possible delays in jobs authorizaiton and processing 10h 7m Dashboard & Translator Workbench

Started Feb 17, 2026, 01:03 PM UTC· resolved Feb 17, 2026, 11:10 PM UTC

  1. investigating Feb 17, 2026, 01:03 PM UTC

    We are currently investigating possible delays in jobs authorizaiton and processing

  2. monitoring Feb 17, 2026, 10:26 PM UTC

    Fix is applied, we're monitoring queue processing

  3. resolved Feb 17, 2026, 11:10 PM UTC

    This incident has been resolved.

Read the full incident report →

Minor February 10, 2026 Investigating Translation Workbench Access Issues 3h 10m Dashboard & Translator Workbench

Started Feb 10, 2026, 09:36 PM UTC· resolved Feb 11, 2026, 12:46 AM UTC

  1. investigating Feb 10, 2026, 09:36 PM UTC

    We are currently investigating reports of users experiencing difficulty accessing the Translation Workbench.

  2. monitoring Feb 10, 2026, 10:41 PM UTC

    A fix has been implemented and we are monitoring the results.

  3. resolved Feb 11, 2026, 12:46 AM UTC

    This incident has been resolved.

Read the full incident report →

Notice February 9, 2026 GitHub Connector may experience increased latency 10h 55m

Started Feb 09, 2026, 04:46 PM UTC· resolved Feb 10, 2026, 03:41 AM UTC

  1. identified Feb 09, 2026, 04:46 PM UTC

    Due to a disruption on GitHub’s side, the GitHub Connector may experience increased latency in deliveries and request processing. Dashboard, Smartling API, Global Delivery Network services remain operational.

  2. monitoring Feb 09, 2026, 11:45 PM UTC

    A fix has been implemented and we are monitoring the results.

  3. resolved Feb 10, 2026, 03:41 AM UTC

    This incident has been resolved.

Read the full incident report →

Notice January 14, 2026 Possible delays in jobs authorizaiton and processing 1h 9m

Started Jan 14, 2026, 03:54 PM UTC· resolved Jan 14, 2026, 05:04 PM UTC

  1. investigating Jan 14, 2026, 03:54 PM UTC

    We are currently investigating reports of delays in jobs authorizaiton and processing

  2. monitoring Jan 14, 2026, 04:34 PM UTC

    A fix has been implemented and we are monitoring the results.

  3. resolved Jan 14, 2026, 05:04 PM UTC

    This incident has been resolved.

Read the full incident report →

Notice November 21, 2025 Data Processing Delays - Github connector affected 3h 9m

Started Nov 21, 2025, 10:15 AM UTC· resolved Nov 21, 2025, 01:25 PM UTC

  1. identified Nov 21, 2025, 10:15 AM UTC

    Our data processing is running behind due to an issue on GitHub’s side. No data has been lost, and the system should catch up shortly.

  2. monitoring Nov 21, 2025, 10:59 AM UTC

    A fix has been implemented and we are monitoring the results.

  3. monitoring Nov 21, 2025, 11:00 AM UTC

    All affected systems are up and running. We are monitoring associated systems.

  4. resolved Nov 21, 2025, 01:25 PM UTC

    This incident has been resolved.

Read the full incident report →

Notice November 2, 2025 Performance issue with Jobs related functionality 32m Dashboard & Translator Workbench

Started Nov 02, 2025, 01:58 PM UTC· resolved Nov 02, 2025, 02:31 PM UTC

  1. investigating Nov 02, 2025, 01:58 PM UTC

    We are currently investigating reports of performance issue with Jobs related functionality

  2. investigating Nov 02, 2025, 01:58 PM UTC

    We are continuing to investigate this issue.

  3. monitoring Nov 02, 2025, 02:19 PM UTC

    A fix has been implemented and we are monitoring the results.

  4. resolved Nov 02, 2025, 02:31 PM UTC

    This incident has been resolved.

Read the full incident report →

Notice October 28, 2025 Elevated TM Management API Errors 3h 10m

Started Oct 28, 2025, 08:44 PM UTC· resolved Oct 28, 2025, 11:55 PM UTC

  1. investigating Oct 28, 2025, 08:44 PM UTC

    We’re experiencing a higher rate of TM Management API errors and are actively investigating the issue.

  2. monitoring Oct 28, 2025, 08:59 PM UTC

    A fix has been implemented and we are monitoring the results.

  3. resolved Oct 28, 2025, 11:55 PM UTC

    This incident has been resolved.

Read the full incident report →

Minor October 24, 2025 Investigating Data Processing Delays 4h 18m REST API, Dashboard & Translator Workbench

Started Oct 24, 2025, 04:59 PM UTC· resolved Oct 24, 2025, 09:18 PM UTC

  1. investigating Oct 24, 2025, 04:59 PM UTC

    We are currently investigating delays in data processing. Our team is actively working on resolving the issue. We will provide more information as it becomes available. Global Delivery Network services remain operational.

  2. identified Oct 24, 2025, 05:07 PM UTC

    The issue has been identified and a fix is being implemented.

  3. monitoring Oct 24, 2025, 05:57 PM UTC

    A fix has been implemented and we are monitoring the results.

  4. monitoring Oct 24, 2025, 05:57 PM UTC

    We are continuing to monitor for any further issues.

  5. resolved Oct 24, 2025, 09:18 PM UTC

    This incident has been resolved.

Read the full incident report →

Minor October 20, 2025 Dashboard performance degradation 1d 1h REST API, Dashboard & Translator Workbench

Started Oct 20, 2025, 09:50 AM UTC· resolved Oct 21, 2025, 11:32 AM UTC

  1. monitoring Oct 20, 2025, 09:50 AM UTC

    Our Engineering team is currently investigating intermittent performance degradations to the Smartling translation platform and API due to an ongoing AWS outage in the US-EAST-1 region (affecting most of the AWS services), some of our features are experiencing intermittent delays or errors. We will provide more information as it becomes available. Global Delivery Network services remain operational.

  2. monitoring Oct 20, 2025, 09:50 AM UTC

    We are continuing to monitor for any further issues.

  3. monitoring Oct 21, 2025, 04:35 AM UTC

    We continue to experience an issue with our feature flags provider, which may affect some integrations and vendor-related functionality. Our team is actively monitoring the situation and will share updates as they become available.

  4. monitoring Oct 21, 2025, 08:51 AM UTC

    Our feature flags provider has reported that their service has been restored to healthy levels following a load balancer upgrade and capacity increase. We are seeing signs of recovery and continue to monitor our systems closely.

  5. resolved Oct 21, 2025, 11:32 AM UTC

    This incident has been resolved.

Read the full incident report →