Smartling Outage History

There were 5 Smartling outages since February 9, 2026 totaling 32h 29m of downtime. Each is summarised below — incident details, duration, and resolution information.

Source: https://status.smartling.com

Notice April 27, 2026

Dashboard performance degradation

Detected by Pingoru: Apr 27, 2026, 10:36 AM UTC
Resolved: Apr 27, 2026, 04:44 PM UTC
Duration: 6h 7m

Affected: REST APIDashboard & Translator Workbench

Timeline · 3 updates

investigating Apr 27, 2026, 10:36 AM UTC

Our Engineering team is currently investigating intermittent performance degradations to the Smartling translation platform and API. We will provide more information as it becomes available. Global Delivery Network services remain operational.
monitoring Apr 27, 2026, 02:52 PM UTC

A fix has been implemented and we are monitoring the results.
resolved Apr 27, 2026, 04:44 PM UTC

This incident has been resolved.

Read the full incident report →

Notice February 19, 2026

File Published Callback Processing Delays

Detected by Pingoru: Feb 19, 2026, 03:45 PM UTC
Resolved: Feb 19, 2026, 05:53 PM UTC
Duration: 2h 7m

Timeline · 4 updates

investigating Feb 19, 2026, 03:45 PM UTC

We are currently investigating delays in processing file published callbacks and webhooks.
identified Feb 19, 2026, 04:18 PM UTC

The issue has been identified and a fix is being implemented.
monitoring Feb 19, 2026, 05:16 PM UTC

A fix has been implemented and we are monitoring the results.
resolved Feb 19, 2026, 05:53 PM UTC

This incident has been resolved.

Read the full incident report →

Minor February 17, 2026

Possible delays in jobs authorizaiton and processing

Detected by Pingoru: Feb 17, 2026, 01:03 PM UTC
Resolved: Feb 17, 2026, 11:10 PM UTC
Duration: 10h 7m

Affected: Dashboard & Translator Workbench

Timeline · 3 updates

investigating Feb 17, 2026, 01:03 PM UTC

We are currently investigating possible delays in jobs authorizaiton and processing
monitoring Feb 17, 2026, 10:26 PM UTC

Fix is applied, we're monitoring queue processing
resolved Feb 17, 2026, 11:10 PM UTC

This incident has been resolved.

Read the full incident report →

Minor February 10, 2026

Investigating Translation Workbench Access Issues

Detected by Pingoru: Feb 10, 2026, 09:36 PM UTC
Resolved: Feb 11, 2026, 12:46 AM UTC
Duration: 3h 10m

Affected: Dashboard & Translator Workbench

Timeline · 3 updates

investigating Feb 10, 2026, 09:36 PM UTC

We are currently investigating reports of users experiencing difficulty accessing the Translation Workbench.
monitoring Feb 10, 2026, 10:41 PM UTC

A fix has been implemented and we are monitoring the results.
resolved Feb 11, 2026, 12:46 AM UTC

This incident has been resolved.

Read the full incident report →

Notice February 9, 2026

GitHub Connector may experience increased latency

Detected by Pingoru: Feb 09, 2026, 04:46 PM UTC
Resolved: Feb 10, 2026, 03:41 AM UTC
Duration: 10h 55m

Timeline · 3 updates

identified Feb 09, 2026, 04:46 PM UTC

Due to a disruption on GitHub’s side, the GitHub Connector may experience increased latency in deliveries and request processing. Dashboard, Smartling API, Global Delivery Network services remain operational.
monitoring Feb 09, 2026, 11:45 PM UTC

A fix has been implemented and we are monitoring the results.
resolved Feb 10, 2026, 03:41 AM UTC

This incident has been resolved.

Read the full incident report →

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