Smartling experienced a notice incident on May 8, 2026 affecting REST API and Dashboard & Translator Workbench, lasting 3h 50m. The incident has been resolved; the full update timeline is below.
Affected components
REST APIDashboard & Translator Workbench
Update timeline
- investigating May 08, 2026, 12:18 AM UTC
We're experiencing an elevated level of API errors and are currently looking into the issue.
- monitoring May 08, 2026, 01:13 AM UTC
There is an ongoing AWS outage impacting some of the services. Our platform and APIs remain fully operational and stable. We're keeping a close eye on the situation as AWS work through recovery.
- resolved May 08, 2026, 04:09 AM UTC
This incident has been resolved.