Smartling incident

Investigating elevated error rates on the fuzzy profiles service

Notice Resolved View vendor source →

Smartling experienced a notice incident on August 21, 2026, lasting 3h 7m. The incident has been resolved; the full update timeline is below.

Started
Aug 21, 2026, 08:17 PM UTC
Resolved
Aug 21, 2026, 11:24 PM UTC
Duration
3h 7m
Detected by Pingoru
Aug 21, 2026, 08:17 PM UTC

Update timeline

  1. investigating Aug 21, 2026, 08:17 PM UTC

    We are currently investigating elevated error rates on the fuzzy profiles service

  2. monitoring Aug 21, 2026, 08:46 PM UTC

    A fix has been implemented and we are monitoring the results.

  3. monitoring Aug 21, 2026, 08:51 PM UTC

    We are continuing to monitor for any further issues.

  4. resolved Aug 21, 2026, 11:24 PM UTC

    This incident has been resolved.