Smartling incident

investigating possible delays in MT/LLM translatioтs

Smartling is currently experiencing a minor incident affecting Dashboard & Translator Workbench, which began 1h ago. The vendor's full update timeline is below.

Started
Jun 17, 2026, 07:36 PM UTC
Resolved
Ongoing
Duration
● 1h 10m
Detected by Pingoru
Jun 17, 2026, 07:36 PM UTC

Affected components

Dashboard & Translator Workbench

Update timeline

  1. investigating Jun 17, 2026, 07:36 PM UTC

    We are currently investigating elevated error rates from Vertex AI. As a result, LLM and MT translations may experience delays

  2. investigating Jun 17, 2026, 07:36 PM UTC

    We are continuing to investigate this issue.

  3. monitoring Jun 17, 2026, 08:39 PM UTC

    A fix has been implemented and we are monitoring the results.

  4. monitoring Jun 17, 2026, 08:39 PM UTC

    We are continuing to monitor for any further issues.