Smartling experienced a minor incident on October 24, 2025 affecting REST API and Dashboard & Translator Workbench, lasting 4h 18m. The incident has been resolved; the full update timeline is below.
Affected components
REST APIDashboard & Translator Workbench
Update timeline
- investigating Oct 24, 2025, 04:59 PM UTC
We are currently investigating delays in data processing. Our team is actively working on resolving the issue. We will provide more information as it becomes available. Global Delivery Network services remain operational.
- identified Oct 24, 2025, 05:07 PM UTC
The issue has been identified and a fix is being implemented.
- monitoring Oct 24, 2025, 05:57 PM UTC
A fix has been implemented and we are monitoring the results.
- monitoring Oct 24, 2025, 05:57 PM UTC
We are continuing to monitor for any further issues.
- resolved Oct 24, 2025, 09:18 PM UTC
This incident has been resolved.