Question 1

What is Smart Send's uptime?

Accepted Answer

Over the last 90 days, Smart Send reported 100.00% uptime on its official status page. That figure is calculated from the public incident timeline at https://status.smartsend.io — each minute of degraded, partial-outage, or major-outage status counts against the total. Sign up to Pingoru free to see Smart Send's uptime history rolling forward in real time.

Question 2

Has Smart Send had outages in 2026?

Accepted Answer

Smart Send has had zero incidents reported on its status page so far in 2026 — that's the official record. Pingoru tracks the page every 5 minutes; if a new incident appears, we'll capture it within that window.

Question 3

When was the last Smart Send outage?

Accepted Answer

Pingoru hasn't recorded any Smart Send incidents within our retention window. That doesn't mean Smart Send has never had an outage — only that we haven't seen a new one cross our 5-minute polling cycle in the period we display. Sign up free and you'll be alerted on the first one we do detect.

Question 4

How often does Smart Send have outages?

Accepted Answer

Smart Send has been quiet over the last 90 days — fewer than one reported incident per month. Sign up free to be alerted the moment that changes.

Question 5

Where is Smart Send's status page?

Accepted Answer

Smart Send's official status page is https://status.smartsend.io. Pingoru polls it every 5 minutes and renders the same data here, alongside every other cloud or SaaS provider you depend on — so you can spot multi-vendor incidents (e.g. AWS + Stripe + Cloudflare degrading at the same minute) without flipping between tabs.

Question 6

Is Smart Send down right now?

Accepted Answer

Smart Send is up. Pingoru checks the official status page every 5 minutes and flips this headline the moment Smart Send reports a change. Current status is based on 2 tracked services.

Question 7

How does Pingoru know if Smart Send is down?

Accepted Answer

We read https://status.smartsend.io directly, using Smart Send's own status page. If the vendor reports an incident, you see it within one check cycle — not after someone manually marks the page as down.

Question 8

Where can I get notified when Smart Send has an outage?

Accepted Answer

Create a free Pingoru account and add Smart Send as a monitor. You can filter to specific services, pick severity thresholds, and route alerts via email, Slack, Discord, or a webhook.

Question 9

Smart Send's status page says the service is up, but I'm having issues — what's wrong?

Accepted Answer

Three common reasons:

• A real Smart Send incident that hasn't been acknowledged on their public status page yet — vendor status pages are updated manually and typically lag the first customer reports by 10–30 minutes.
• A regional or account-scoped issue affecting a subset of customers — these rarely trigger a global status-page change.
• A local problem: ISP / DNS / your own software. Try reproducing from a mobile data connection and from a different network to isolate.

If you suspect a real Smart Send issue that isn't reflected yet, contact their support to escalate. Subscribing here means you get the alert the moment they do post an update.

Question 10

Where does Pingoru get the official Smart Send status?

Accepted Answer

We use Smart Send's own status page at https://status.smartsend.io. Nothing is read in a way the vendor hasn't explicitly made public — we use the same data their own dashboard uses. So our data is as accurate as what you'd see loading the status page yourself, but rolled into one dashboard alongside every other service you depend on.

Question 11

What does "Up" mean?

Accepted Answer

All tracked Smart Send components are reporting operational. No incidents are currently affecting service.

Is Smart Send down?

Recent outages & incidents