Smart Recruiters incident

System down (bad getaway - error)

Critical Resolved View vendor source →

Smart Recruiters experienced a critical incident on October 22, 2025 affecting Recruiter Apps, lasting 49m. The incident has been resolved; the full update timeline is below.

Started
Oct 22, 2025, 02:46 PM UTC
Resolved
Oct 22, 2025, 03:36 PM UTC
Duration
49m
Detected by Pingoru
Oct 22, 2025, 02:46 PM UTC

Affected components

Recruiter Apps

Update timeline

  1. investigating Oct 22, 2025, 02:46 PM UTC

    Prod-ohio accounts are facing errors. Users might not be able to access their accounts.

  2. resolved Oct 22, 2025, 03:36 PM UTC

    The root cause has been identified and a fix put in place. Our apologies for the inconvenience caused by this incident.