Smart Recruiters Outage History

There were 2 Smart Recruiters outages since February 18, 2026 totaling 3h 35m of downtime. Each is summarised below — incident details, duration, and resolution information.

Source: https://status.smartrecruiters.com

Critical April 22, 2026

Multiple pages do not load

Detected by Pingoru: Apr 22, 2026, 01:36 PM UTC
Resolved: Apr 22, 2026, 03:29 PM UTC
Duration: 1h 53m

Affected: Recruiter Apps

Timeline · 5 updates

investigating Apr 22, 2026, 01:36 PM UTC

We are currently investigating an issue affecting performance. Multiple pages (People tab, Job's Applicant tab, etc.). Thank you for your patience. Datacentre: (DCEU for fran, DCNA ohio, DCAU for syd, all) Next update expected at: (+1 hour) (update will have to be made regularly)
identified Apr 22, 2026, 02:37 PM UTC

We have identified a performance issue affecting some users. We are currently working to resolve this and will keep you updated. We appreciate your patience! Datacentre: [DCEU/DCNA/DCAU: SmartRecruiters] Prod: [People page] Our next actions: observing the root cause and taking appropriate actions to stabilise the platform Next update expected at: 5:35 PM CEST
identified Apr 22, 2026, 02:50 PM UTC

We identified an issue with one of our databases and engineering team is performing an upgrade. Datacentre: [DCEU/DCNA/DCAU: SmartRecruiters] Prod: [People page] Next update expected at: 17.50 CET
monitoring Apr 22, 2026, 03:11 PM UTC

A fix has been implemented and we are monitoring the results.
resolved Apr 22, 2026, 03:29 PM UTC

This incident has now been resolved. We apologise for the inconvenience caused during this period.

Read the full incident report →

Major February 18, 2026

People Page not loading

Detected by Pingoru: Feb 18, 2026, 08:51 AM UTC
Resolved: Feb 18, 2026, 10:34 AM UTC
Duration: 1h 42m

Affected: Recruiter Apps

Timeline · 3 updates

investigating Feb 18, 2026, 08:51 AM UTC

We are currently investigating an issue causing the People page to appear blank.
identified Feb 18, 2026, 09:52 AM UTC

We have identified an issue with an API affecting various areas of the system, not only the people page. We are currently working to resolve this and will keep you updated. We appreciate your patience! Next update expected at: 11:00 UTC [DCEU: SmartRecruiters] Prod: [SmartOS]
resolved Feb 18, 2026, 10:34 AM UTC

A fix has been implemented and we are seeing performance returning to normal across the system. Thank you for your patience as we worked through this incident. [DCEU: SmartRecruiters] Prod: [SmartOS]

Read the full incident report →

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