Smart Recruiters experienced a major incident on February 18, 2026 affecting Recruiter Apps, lasting 1h 42m. The incident has been resolved; the full update timeline is below.
Affected components
Recruiter Apps
Update timeline
- investigating Feb 18, 2026, 08:51 AM UTC
We are currently investigating an issue causing the People page to appear blank.
- identified Feb 18, 2026, 09:52 AM UTC
We have identified an issue with an API affecting various areas of the system, not only the people page. We are currently working to resolve this and will keep you updated. We appreciate your patience! Next update expected at: 11:00 UTC [DCEU: SmartRecruiters] Prod: [SmartOS]
- resolved Feb 18, 2026, 10:34 AM UTC
A fix has been implemented and we are seeing performance returning to normal across the system. Thank you for your patience as we worked through this incident. [DCEU: SmartRecruiters] Prod: [SmartOS]