Smart Recruiters experienced a critical incident on April 22, 2026 affecting Recruiter Apps, lasting 1h 53m. The incident has been resolved; the full update timeline is below.
Affected components
Update timeline
- investigating Apr 22, 2026, 01:36 PM UTC
We are currently investigating an issue affecting performance. Multiple pages (People tab, Job's Applicant tab, etc.). Thank you for your patience. Datacentre: (DCEU for fran, DCNA ohio, DCAU for syd, all) Next update expected at: (+1 hour) (update will have to be made regularly)
- identified Apr 22, 2026, 02:37 PM UTC
We have identified a performance issue affecting some users. We are currently working to resolve this and will keep you updated. We appreciate your patience! Datacentre: [DCEU/DCNA/DCAU: SmartRecruiters] Prod: [People page] Our next actions: observing the root cause and taking appropriate actions to stabilise the platform Next update expected at: 5:35 PM CEST
- identified Apr 22, 2026, 02:50 PM UTC
We identified an issue with one of our databases and engineering team is performing an upgrade. Datacentre: [DCEU/DCNA/DCAU: SmartRecruiters] Prod: [People page] Next update expected at: 17.50 CET
- monitoring Apr 22, 2026, 03:11 PM UTC
A fix has been implemented and we are monitoring the results.
- resolved Apr 22, 2026, 03:29 PM UTC
This incident has now been resolved. We apologise for the inconvenience caused during this period.