Resolved after 5 hours 37 minutes, affecting Live Data and Data Processing and 1 more, on December 16, 2024.
The issue has been identified and a fix is being implemented.
Affected components
Live DataData ProcessingData Processing
Update timeline
- investigating Dec 16, 2024, 09:12 AM UTC
Limited availability of device data in 10% of Sunny Portal Classic plants from Saturday 2024/12/14 13:30 - Monday 2024/12/16 10:00 (CET)
- identified Dec 16, 2024, 10:45 AM UTC
The issue has been identified and a fix is being implemented.
- resolved Dec 16, 2024, 02:49 PM UTC
This incident has been resolved.
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