SMA Sunny Portal Outage History

Pingoru has recorded 51 incidents for SMA Sunny Portal: 29 in the last 12 months and 5 in the last 90 days.

51incidents recorded

29last 12 months

5last 90 days

21 hourstypical duration

Incidents, newest first

Major October 20, 2026 Disturbance Sunny Portal Services 1d 1h Live Data, Energy Data Delivery, Live Data, Live Data and 1 more

Started Oct 20, 2026, 09:00 AM UTC· resolved Oct 21, 2026, 10:04 AM UTC

Major October 13, 2026 Disturbance Sunny Portal powered by ennexOS 1h 38m Data Processing, Data Processing, Data Processing, Data Processing

Started Oct 13, 2026, 07:04 AM UTC· resolved Oct 13, 2026, 08:43 AM UTC

investigating Oct 13, 2026, 07:04 AM UTC

Limited availability of device data in Sunny Portal powered by ennexOS
investigating Oct 13, 2026, 07:21 AM UTC

We are continuing to investigate this issue.
resolved Oct 13, 2026, 08:43 AM UTC

This incident has been resolved.

Started May 09, 2026, 08:31 AM UTC· resolved May 09, 2026, 10:29 AM UTC

investigating May 09, 2026, 08:31 AM UTC

We are currently investigating this issue.
investigating May 09, 2026, 08:44 AM UTC

We are continuing to investigate this issue.
monitoring May 09, 2026, 09:47 AM UTC

A fix has been implemented and we are monitoring the results.
resolved May 09, 2026, 10:29 AM UTC

This incident has been resolved.

Started Mar 03, 2026, 10:00 AM UTC· resolved Mar 04, 2026, 10:36 AM UTC

investigating Mar 03, 2026, 10:21 PM UTC

Limitations in eCharger communication in EnergyApp in some proportion of systems
resolved Mar 04, 2026, 10:36 AM UTC

This incident has been resolved.

Major December 15, 2025 Disturbance Sunny Portal Classic 19h 30m Data Processing, Data Processing, Data Processing

Started Dec 15, 2025, 01:00 PM UTC· resolved Dec 16, 2025, 08:30 AM UTC

investigating Dec 16, 2025, 02:03 PM UTC

Limited availability of device data in Sunny Portal Classic
resolved Dec 16, 2025, 02:03 PM UTC

This incident has been resolved.

Major July 22, 2025 Disturbance Sunny Portal Services, Energy App 46m Website, Data Processing, Data Processing, Data Processing and 1 more

Started Jul 22, 2025, 05:43 AM UTC· resolved Jul 22, 2025, 06:30 AM UTC

investigating Jul 22, 2025, 05:43 AM UTC

delayed answere and process times using consumer
identified Jul 22, 2025, 06:01 AM UTC

The issue has been identified and a fix is being implemented.
resolved Jul 22, 2025, 07:25 AM UTC

This incident has been resolved.

Major July 8, 2025 Disturbance Sunny Portal Sunny Portal Classic 16h 19m Data Processing, Data Processing, Data Processing

Started Jul 08, 2025, 02:49 PM UTC· resolved Jul 09, 2025, 07:08 AM UTC

investigating Jul 08, 2025, 02:49 PM UTC

Limited availability of device data in Sunny Portal Classic Sunny Home Manager Systems
investigating Jul 09, 2025, 07:08 AM UTC

We are continuing to investigate this issue.
resolved Jul 09, 2025, 07:08 AM UTC

This incident has been resolved.

Minor April 20, 2025 Disturbance Sunny Portal powered by ennexOS, Satellite Data 2d 10h Satellite Based Meteorological Data

Started Apr 20, 2025, 06:02 AM UTC· resolved Apr 22, 2025, 04:19 PM UTC

investigating Apr 20, 2025, 06:02 AM UTC

Limited availability of satellite based meteorological data
resolved Apr 22, 2025, 04:19 PM UTC

Delivery problems from provider resolved.

Critical February 4, 2025 Disturbance Sunny Portal powered by ennexOS, API Services 39m Data Processing, Data Processing

Started Feb 04, 2025, 09:50 AM UTC· resolved Feb 04, 2025, 10:30 AM UTC

investigating Feb 04, 2025, 11:38 AM UTC

Delayed answere and process times in SMA EnergyApp
resolved Feb 04, 2025, 11:39 AM UTC

This incident has been resolved.

Major January 17, 2025 Disturbance Sunny Portal powered by ennexOS, Data Processing 30m Website, Live Data, Data Processing, Data Processing

Started Jan 17, 2025, 11:15 AM UTC· resolved Jan 17, 2025, 11:45 AM UTC