Skyvern incident

Workflow runs failing to start for runs using saved credentials

Resolved after 1 hour 4 minutes, affecting Skyvern Async Workers, on October 10, 2026.

monitoring Oct 10, 2026, 12:38 AM UTC

Starting at approximately 4:45 PM PT (23:45 UTC) on October 9, workflow runs that use credentials saved in Skyvern's credential vault failed to start, with the error "Failed to initialize workflow run context." The cause was an expired authentication secret that Skyvern uses to access its credential storage. This was an issue on our side, and customers do not need to take any action. We replaced the secret and restarted the affected services at approximately 5:35 PM PT (00:35 UTC). New runs are now starting normally. Runs that failed to start during this window did not execute. Please re-run any affected runs during this period. We are monitoring and will post a final update once we confirm everything is stable.

Started
Oct 10, 2026, 12:38 AM UTC
Resolved
Oct 10, 2026, 01:43 AM UTC
Duration
1h 4m
Detected by Pingoru
Oct 10, 2026, 12:38 AM UTC

Affected components

Skyvern Async Workers

Update timeline

  1. monitoring Oct 10, 2026, 12:38 AM UTC

    Starting at approximately 4:45 PM PT (23:45 UTC) on October 9, workflow runs that use credentials saved in Skyvern's credential vault failed to start, with the error "Failed to initialize workflow run context." The cause was an expired authentication secret that Skyvern uses to access its credential storage. This was an issue on our side, and customers do not need to take any action. We replaced the secret and restarted the affected services at approximately 5:35 PM PT (00:35 UTC). New runs are now starting normally. Runs that failed to start during this window did not execute. Please re-run any affected runs during this period. We are monitoring and will post a final update once we confirm everything is stable.

  2. resolved Oct 10, 2026, 01:43 AM UTC

    Everything looks healthy. Incident has been resolved.

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