- Detected by Pingoru
- May 17, 2026, 10:14 AM UTC
- Resolved
- May 17, 2026, 11:54 AM UTC
- Duration
- 1h 39m
Affected: Skyvern APISkyvern Async Workers
Timeline · 4 updates
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investigating May 17, 2026, 10:14 AM UTC
We are investigating elevated failure rates on workflow and task runs. Some runs in this window may return a failure status. The platform remains otherwise reachable. We will post the next update within 30 minutes.
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identified May 17, 2026, 10:28 AM UTC
We have identified the cause of the elevated workflow and task run failures and are rolling out a fix. We will post the next update once the impact has subsided.
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monitoring May 17, 2026, 11:22 AM UTC
The fix has been deployed, and we are monitoring for recovery. Workflow and task runs are processing normally.
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resolved May 17, 2026, 11:54 AM UTC
The issue has been fully resolved. Workflow and task runs are processing normally.
Read the full incident report →
- Detected by Pingoru
- May 09, 2026, 11:21 PM UTC
- Resolved
- May 10, 2026, 12:14 AM UTC
- Duration
- 53m
Affected: Skyvern Async Workers
Timeline · 2 updates
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identified May 09, 2026, 11:21 PM UTC
Some runs have been stuck in queued status due to bug. We're working on the fix.
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resolved May 10, 2026, 12:14 AM UTC
We have fixed the issue and runs are being processed again.
Read the full incident report →
- Detected by Pingoru
- Apr 27, 2026, 07:53 PM UTC
- Resolved
- Apr 27, 2026, 08:30 PM UTC
- Duration
- 37m
Affected: Skyvern APISkyvern Cloud (Web Application)Skyvern Async Workers
Timeline · 4 updates
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investigating Apr 27, 2026, 07:53 PM UTC
We are currently investigating this issue.
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identified Apr 27, 2026, 08:18 PM UTC
we're rolling back
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monitoring Apr 27, 2026, 08:24 PM UTC
A fix has been implemented and we are monitoring the results.
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resolved Apr 27, 2026, 08:30 PM UTC
This incident has been resolved.
Read the full incident report →
- Detected by Pingoru
- Mar 31, 2026, 07:31 PM UTC
- Resolved
- Mar 31, 2026, 09:28 PM UTC
- Duration
- 1h 56m
Affected: Skyvern APISkyvern Cloud (Web Application)
Timeline · 3 updates
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identified Mar 31, 2026, 07:31 PM UTC
The issue has been identified and a fix is being implemented.
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monitoring Mar 31, 2026, 07:46 PM UTC
A fix has been implemented and we are monitoring the results.
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resolved Mar 31, 2026, 09:28 PM UTC
This incident has been resolved.
Read the full incident report →
- Detected by Pingoru
- Mar 28, 2026, 09:46 AM UTC
- Resolved
- Mar 28, 2026, 06:10 PM UTC
- Duration
- 8h 24m
Affected: Skyvern Async Workers
Timeline · 2 updates
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identified Mar 28, 2026, 09:46 AM UTC
The issue has been identified and a fix is being implemented.
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resolved Mar 28, 2026, 06:10 PM UTC
Resolved — A subset of workflow runs were stuck in "queued" status due to a worker infrastructure issue. We've addressed the issue. impacted stuck runs are marked as failed.
Read the full incident report →
- Detected by Pingoru
- Mar 21, 2026, 06:07 AM UTC
- Resolved
- Mar 21, 2026, 07:32 AM UTC
- Duration
- 1h 25m
Affected: Skyvern APISkyvern Cloud (Web Application)Skyvern Async Workers
Timeline · 2 updates
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monitoring Mar 21, 2026, 06:07 AM UTC
We're performing database maintenance to improve reliability. - 11:00 PM PT, Mar 20 — Async workers begin scaling down. New agent run requests will be queued but won't be processed for approximately one hour. - 12:00–12:10 AM PT, Mar 21 — Database restart (~5–10 minutes). The API and cloud app will be unavailable during this window. - ~12:10 AM PT, Mar 21 — All services restored.
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resolved Mar 21, 2026, 07:32 AM UTC
Database maintenance is completed. All services are restored.
Read the full incident report →
- Detected by Pingoru
- Feb 19, 2026, 04:31 PM UTC
- Resolved
- Feb 19, 2026, 06:49 PM UTC
- Duration
- 2h 17m
Affected: Skyvern Cloud (Web Application)
Timeline · 4 updates
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investigating Feb 19, 2026, 04:31 PM UTC
We are experiencing degraded performance due to an outage with our authentication provider (Clerk). Users may experience slow or failed login attempts, and API requests may time out. We are actively monitoring the situation and will provide updates every 30 minutes.
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identified Feb 19, 2026, 05:07 PM UTC
The issue has been identified. The impact is only on Skyvern Cloud UI. We have to wait for our auth provider (clerk.com status page: https://status.clerk.com/) to recover.
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monitoring Feb 19, 2026, 05:10 PM UTC
We're seeing recovery. We will keep monitoring.
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resolved Feb 19, 2026, 06:49 PM UTC
The authentication provider (Clerk) outage has been resolved. All login and API services are fully operational. No action is required from users. We apologize for the inconvenience.
Read the full incident report →
- Detected by Pingoru
- Feb 16, 2026, 11:15 PM UTC
- Resolved
- Feb 17, 2026, 12:50 AM UTC
- Duration
- 1h 34m
Affected: Skyvern APISkyvern Cloud (Web Application)Skyvern Async Workers
Timeline · 3 updates
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identified Feb 16, 2026, 11:15 PM UTC
We're experiencing an elevated level of API & Agent errors. We see a lot of database errors. We're working on a fix.
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monitoring Feb 17, 2026, 12:37 AM UTC
Our service and agents have recovered. We will keep monitoring
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resolved Feb 17, 2026, 12:50 AM UTC
This incident has been resolved.
Read the full incident report →
- Detected by Pingoru
- Feb 15, 2026, 11:14 PM UTC
- Resolved
- Feb 16, 2026, 01:40 AM UTC
- Duration
- 2h 25m
Affected: Skyvern Async Workers
Timeline · 4 updates
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investigating Feb 15, 2026, 11:14 PM UTC
We are currently investigating this issue.
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monitoring Feb 15, 2026, 11:47 PM UTC
One of our db role ran into trouble connecting to DB (supabase). We've fixed it and now runs are back to work. We'll keep monitoring
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monitoring Feb 15, 2026, 11:47 PM UTC
We are continuing to monitor for any further issues.
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resolved Feb 16, 2026, 01:40 AM UTC
This incident has been resolved.
Read the full incident report →
Critical February 3, 2026 - Detected by Pingoru
- Feb 03, 2026, 08:24 AM UTC
- Resolved
- Feb 03, 2026, 12:09 PM UTC
- Duration
- 3h 45m
Affected: Skyvern APISkyvern Cloud (Web Application)Skyvern Async Workers
Timeline · 7 updates
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identified Feb 03, 2026, 08:24 AM UTC
The issue has been identified and a fix is being implemented.
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identified Feb 03, 2026, 08:41 AM UTC
We are continuing to work on a fix for this issue.
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monitoring Feb 03, 2026, 09:16 AM UTC
We've fixed a deploy. We're actively monitoring the issue
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investigating Feb 03, 2026, 11:20 AM UTC
We are currently investigating this issue.
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identified Feb 03, 2026, 11:27 AM UTC
The issue has been identified and a fix is being implemented.
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monitoring Feb 03, 2026, 12:00 PM UTC
A fix has been implemented and we are monitoring the results.
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resolved Feb 03, 2026, 12:09 PM UTC
This incident has been resolved.
Read the full incident report →
- Detected by Pingoru
- Jan 31, 2026, 04:36 AM UTC
- Resolved
- Jan 31, 2026, 07:53 AM UTC
- Duration
- 3h 17m
Affected: Skyvern APISkyvern Cloud (Web Application)Skyvern Async Workers
Timeline · 3 updates
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investigating Jan 31, 2026, 04:36 AM UTC
We are currently investigating this issue.
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monitoring Jan 31, 2026, 06:24 AM UTC
We had a DB outage for 10 minutes. We have identified the issue and fixed it.
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resolved Jan 31, 2026, 07:53 AM UTC
This incident has been resolved.
Read the full incident report →
- Detected by Pingoru
- Jan 20, 2026, 05:37 PM UTC
- Resolved
- Jan 21, 2026, 05:22 AM UTC
- Duration
- 11h 45m
Affected: Skyvern Async Workers
Timeline · 2 updates
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investigating Jan 20, 2026, 05:37 PM UTC
We are currently investigating this issue.
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resolved Jan 21, 2026, 05:22 AM UTC
This incident has been resolved.
Read the full incident report →
- Detected by Pingoru
- Dec 16, 2025, 05:57 PM UTC
- Resolved
- Dec 16, 2025, 10:59 PM UTC
- Duration
- 5h 2m
Affected: Skyvern APISkyvern Cloud (Web Application)Skyvern Async Workers
Timeline · 3 updates
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identified Dec 16, 2025, 05:57 PM UTC
The issue has been identified and a fix is being implemented.
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monitoring Dec 16, 2025, 08:22 PM UTC
Our redis cluster was down. We found the root cause and fixed it. Our API service is back. Our there's a backup in our async worker queue. We're ramping up our workers to drain the jobs in the queue. ETA: 6 hours to fully recover.
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resolved Dec 16, 2025, 10:59 PM UTC
We have fully recovered and drained runs in our queue.
Read the full incident report →
- Detected by Pingoru
- Dec 15, 2025, 04:22 PM UTC
- Resolved
- Dec 15, 2025, 05:42 PM UTC
- Duration
- 1h 20m
Affected: Skyvern APISkyvern Cloud (Web Application)Skyvern Async Workers
Timeline · 4 updates
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investigating Dec 15, 2025, 04:22 PM UTC
We are currently investigating this issue.
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investigating Dec 15, 2025, 04:22 PM UTC
We are continuing to investigate this issue.
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monitoring Dec 15, 2025, 04:49 PM UTC
There was a traffic spike and we had database errors for 10 minutes. We have identified the issue and mitigated it. There's a 10-20 minute latency in our agent queue right now.
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resolved Dec 15, 2025, 05:42 PM UTC
Skyvern has cleared the backed up jobs in our queue. We're have recovered and resolved the incident
Read the full incident report →
- Detected by Pingoru
- Dec 11, 2025, 04:05 PM UTC
- Resolved
- Dec 11, 2025, 11:05 PM UTC
- Duration
- 6h 59m
Affected: Skyvern Async Workers
Timeline · 3 updates
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identified Dec 11, 2025, 04:05 PM UTC
Our agent runs are experiencing slow DB performance right now.
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monitoring Dec 11, 2025, 05:06 PM UTC
Our processing speed is catching up. There is still an half hour to 2 hour delay to process new runs.
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resolved Dec 11, 2025, 11:05 PM UTC
This incident has been resolved.
Read the full incident report →
- Detected by Pingoru
- Dec 01, 2025, 04:29 PM UTC
- Resolved
- Dec 01, 2025, 07:56 PM UTC
- Duration
- 3h 26m
Affected: Skyvern APISkyvern Async Workers
Timeline · 5 updates
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identified Dec 01, 2025, 04:29 PM UTC
The issue has been identified and a fix is being implemented.
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identified Dec 01, 2025, 04:30 PM UTC
We are continuing to work on a fix for this issue.
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identified Dec 01, 2025, 05:03 PM UTC
We are continuing to work on a fix for this issue.
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monitoring Dec 01, 2025, 05:05 PM UTC
API service has recovered. Our database had a major timeout issue which caused downtime in our API services. After database was recovered, we scaled up our api services and everything should be back.
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resolved Dec 01, 2025, 07:56 PM UTC
Our platform seems stable for the past 3 hours and the original issue has not returned. Marking resolved.
Read the full incident report →
- Detected by Pingoru
- Nov 25, 2025, 12:03 AM UTC
- Resolved
- Nov 25, 2025, 01:36 AM UTC
- Duration
- 1h 33m
Affected: Skyvern API
Timeline · 3 updates
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investigating Nov 25, 2025, 12:03 AM UTC
We are currently investigating this issue.
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investigating Nov 25, 2025, 01:20 AM UTC
We are continuing to investigate this issue.
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resolved Nov 25, 2025, 01:36 AM UTC
This incident has been resolved
Read the full incident report →
- Detected by Pingoru
- Oct 20, 2025, 07:50 AM UTC
- Resolved
- Oct 20, 2025, 10:46 PM UTC
- Duration
- 14h 56m
Affected: Skyvern APISkyvern Cloud (Web Application)Skyvern Async Workers
Timeline · 8 updates
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investigating Oct 20, 2025, 07:49 AM UTC
We are currently investigating this issue.
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investigating Oct 20, 2025, 07:50 AM UTC
Our task/workflow processing infrastructure is running behind due to AWS's major outage in us-east-1: https://health.aws.amazon.com/health/status
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identified Oct 20, 2025, 07:50 AM UTC
The issue has been identified - aws has an outage in us-east-1 (https://health.aws.amazon.com/health/status)
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identified Oct 20, 2025, 08:02 AM UTC
Our browsers are impacted and failing to start.
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identified Oct 20, 2025, 05:52 PM UTC
We're still impacted by the AWS outage. All the runs are stuck at the "created" status. These runs won't be executed going forward and we're planning to cancel the stuck runs once the incident is resolved. Sorry for the inconvenience and please reach out to us if you need any help [email protected]
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monitoring Oct 20, 2025, 09:33 PM UTC
We're seeing recoveries. Started ramping up our infrastructure to process agent runs.
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monitoring Oct 20, 2025, 10:04 PM UTC
Skyvern Browser Sessions have recovered. There's a long queue to process the backed up runs. It'll take 4-5 hours for us to catch up processing the agent runs in real time.
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resolved Oct 20, 2025, 10:46 PM UTC
We've fully recovered
Read the full incident report →
- Detected by Pingoru
- Mar 10, 2025, 12:09 PM UTC
- Resolved
- Mar 10, 2025, 07:45 PM UTC
- Duration
- 7h 35m
Affected: Skyvern APISkyvern Cloud (Web Application)Skyvern Async Workers
Timeline · 2 updates
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investigating Mar 10, 2025, 12:09 PM UTC
We're experiencing issues with our database providers again and we're looking into it. Impact: - Task and workflow runs might be delayed. - Higher error rate in agent execution - Higher error rate in the Skyvern Cloud app and API.
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resolved Mar 10, 2025, 07:45 PM UTC
The issue has been resolved
Read the full incident report →
- Detected by Pingoru
- Mar 08, 2025, 12:14 AM UTC
- Resolved
- Mar 08, 2025, 07:26 AM UTC
- Duration
- 7h 12m
Affected: Skyvern APISkyvern Cloud (Web Application)Skyvern Async Workers
Timeline · 7 updates
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identified Mar 08, 2025, 12:14 AM UTC
Our database provider, supabase, has an ongoing incident (https://status.supabase.com/incidents/6ndq3cr0kt5q) and it's impacting Skyvern's ability to serve some API requests as well as running the asynchronous tasks in our workers.
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identified Mar 08, 2025, 12:15 AM UTC
We are continuing to work on a fix for this issue.
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identified Mar 08, 2025, 12:35 AM UTC
Our worker processing queue is backed up a little bit. Task and workflow processing is delayed as a result.
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monitoring Mar 08, 2025, 06:49 AM UTC
Error has been resolved. We're closely monitoring errors.
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monitoring Mar 08, 2025, 07:25 AM UTC
We are continuing to monitor for any further issues.
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monitoring Mar 08, 2025, 07:26 AM UTC
The incident has been resolved
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resolved Mar 08, 2025, 07:26 AM UTC
This incident has been resolved.
Read the full incident report →