SkySlope incident

SkySlope Forms Unavailable

Resolved after 1 hour 29 minutes, on April 16, 2026.

resolved Apr 16, 2026, 02:30 AM UTC

On April 15, 2026 between 18:01 PDT and 19:04 PDT, users were unable to load SkySlope Forms at [forms.skyslope.com](http://forms.skyslope.com). Customers reported errors and white screens, and our synthetic monitoring and observability metrics confirmed elevated issues. This was caused by a configuration deployment that broke the path to Forms. The change was reverted within minutes, but routing did not immediately recover. We resolved the incident by applying a follow-up change that allowed our infrastructure to fully reconcile, restoring traffic to a healthy state..

Started
Apr 16, 2026, 01:01 AM UTC
Resolved
Apr 16, 2026, 02:30 AM UTC
Duration
1h 29m
Detected by Pingoru
Apr 16, 2026, 01:01 AM UTC

Update timeline

  1. investigating Apr 16, 2026, 01:01 AM UTC

    We are investigating reports that users are unable to load Forms at [forms.skyslope.com](http://forms.skyslope.com)..

  2. identified Apr 16, 2026, 01:32 AM UTC

    We have identified the cause and are working on implementing a solution..

  3. monitoring Apr 16, 2026, 02:04 AM UTC

    We implemented a fix and are currently monitoring the result..

  4. resolved Apr 16, 2026, 02:30 AM UTC

    On April 15, 2026 between 18:01 PDT and 19:04 PDT, users were unable to load SkySlope Forms at [forms.skyslope.com](http://forms.skyslope.com). Customers reported errors and white screens, and our synthetic monitoring and observability metrics confirmed elevated issues. This was caused by a configuration deployment that broke the path to Forms. The change was reverted within minutes, but routing did not immediately recover. We resolved the incident by applying a follow-up change that allowed our infrastructure to fully reconcile, restoring traffic to a healthy state..

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