Resolved after 1 hour, on May 26, 2026.
Beginning at approximately 13:07 PDT on May 26, 2026, users experienced degraded performance in our DigiSign and Forms applications. The incident was caused by a configuration change that introduced elevated error rates on down stream services. Application health was restored after increasing capacity on the relevant systems. Incident declared resolve at 14:07 PDT..
Update timeline
- investigating May 26, 2026, 08:07 PM UTC
We are currently investigating this incident..
- identified May 26, 2026, 08:24 PM UTC
We are continuing to work on a fix for this incident..
- resolved May 26, 2026, 09:07 PM UTC
Beginning at approximately 13:07 PDT on May 26, 2026, users experienced degraded performance in our DigiSign and Forms applications. The incident was caused by a configuration change that introduced elevated error rates on down stream services. Application health was restored after increasing capacity on the relevant systems. Incident declared resolve at 14:07 PDT..
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