SkySlope incident

SkySlope DigiSign degraded performance

Resolved after 1 hour, on May 26, 2026.

resolved May 26, 2026, 09:07 PM UTC

Beginning at approximately 13:07 PDT on May 26, 2026, users experienced degraded performance in our DigiSign and Forms applications. The incident was caused by a configuration change that introduced elevated error rates on down stream services. Application health was restored after increasing capacity on the relevant systems. Incident declared resolve at 14:07 PDT..

Started
May 26, 2026, 08:07 PM UTC
Resolved
May 26, 2026, 09:07 PM UTC
Duration
1h
Detected by Pingoru
May 26, 2026, 08:07 PM UTC

Update timeline

  1. investigating May 26, 2026, 08:07 PM UTC

    We are currently investigating this incident..

  2. identified May 26, 2026, 08:24 PM UTC

    We are continuing to work on a fix for this incident..

  3. resolved May 26, 2026, 09:07 PM UTC

    Beginning at approximately 13:07 PDT on May 26, 2026, users experienced degraded performance in our DigiSign and Forms applications. The incident was caused by a configuration change that introduced elevated error rates on down stream services. Application health was restored after increasing capacity on the relevant systems. Incident declared resolve at 14:07 PDT..

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