Skyhigh Security incident

[SKI-325] Incident - Network latency observed - Policy updates delayed

Skyhigh Security experienced a minor incident on July 22, 2026 affecting Skyhigh SWG (Skyhigh SWG) and Policy (Policy) and 1 more component, lasting 25m. The incident has been resolved; the full update timeline is below.

Started: Jul 22, 2026, 02:05 PM UTC
Resolved: Jul 22, 2026, 02:30 PM UTC
Duration: 25m
Detected by Pingoru: Jul 22, 2026, 02:05 PM UTC

Affected components

Skyhigh SWG (Skyhigh SWG)Policy (Policy)202 (Noida SWG PoP 202)

Update timeline

identified Jul 22, 2026, 02:05 PM UTC

We are currently investigating an issue that may impact service availability and performance. Service may not be fully available for some customers. Status will be updated when available, for further assistance, please contact Skyhigh Support.
investigating Jul 22, 2026, 02:07 PM UTC

We are currently investigating an issue that may impact service availability and performance. Service may not be fully available for some customers. Status will be updated when available, for further assistance, please contact Skyhigh Support.
resolved Jul 22, 2026, 02:30 PM UTC

Incident resolved