Skyhigh Security incident
Incident - Gateway anti-malware failures observed
Affected components
Skyhigh SWG (Skyhigh SWG)285 (Singapore SWG PoP 285)
Update timeline
- identified Apr 16, 2026, 05:09 PM UTC
We are currently investigating an issue that may impact service availability and performance. Service may not be fully available for some customers. Status will be updated when available, for further assistance, please contact Skyhigh Support.
- investigating Apr 16, 2026, 05:09 PM UTC
We are currently investigating an issue that may impact service availability and performance. Service may not be fully available for some customers. Status will be updated when available, for further assistance, please contact Skyhigh Support.
- resolved Apr 16, 2026, 05:29 PM UTC
Incident resolved
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