Skyhigh Security incident

Incident - Skyhigh Security UI Dashboard inaccessible in USPROD

Major Resolved View vendor source →

Skyhigh Security experienced a major incident on April 16, 2026 affecting Skyhigh CASB (Skyhigh CASB) and production-us (production-us), lasting 1h 7m. The incident has been resolved; the full update timeline is below.

Started
Apr 16, 2026, 04:30 AM UTC
Resolved
Apr 16, 2026, 05:37 AM UTC
Duration
1h 7m
Detected by Pingoru
Apr 16, 2026, 04:30 AM UTC

Affected components

Skyhigh CASB (Skyhigh CASB)production-us (production-us)

Update timeline

  1. identified Apr 16, 2026, 04:30 AM UTC

    We are currently investigating an issue that may impact service availability and performance. Service may not be fully available for some customers. Status will be updated when available, for further assistance, please contact Skyhigh Support.

  2. resolved Apr 16, 2026, 05:37 AM UTC

    Issue has been resolved

  3. resolved Apr 16, 2026, 05:37 AM UTC

    Incident resolved