Skyhigh Security incident
Incident - No Slack DLP Event Processed in Singapore
Skyhigh Security experienced a minor incident on April 10, 2026 affecting Skyhigh CASB (Skyhigh CASB) and production-us (production-us), lasting 2h 43m. The incident has been resolved; the full update timeline is below.
Affected components
Update timeline
- identified Apr 10, 2026, 07:42 AM UTC
We are currently investigating an issue that may impact service availability and performance. Service may not be fully available for some customers. Status will be updated when available, for further assistance, please contact Skyhigh Support.
- investigating Apr 10, 2026, 07:43 AM UTC
We are currently investigating an issue that may impact service availability and performance. Service may not be fully available for some customers. Status will be updated when available, for further assistance, please contact Skyhigh Support.
- resolved Apr 10, 2026, 10:25 AM UTC
The issue has been resolved.