Skyhigh Security experienced a minor incident on April 9, 2026 affecting Skyhigh CASB (Skyhigh CASB) and production-eu (production-eu) and 1 more component, lasting 6h 30m. The incident has been resolved; the full update timeline is below.
Affected components
Skyhigh CASB (Skyhigh CASB)production-eu (production-eu)Data Loss Prevention (Data Loss Prevention)
Update timeline
- identified Apr 09, 2026, 06:40 AM UTC
We are currently investigating an issue that may impact service availability and performance. Service may not be fully available for some customers. Status will be updated when available, for further assistance, please contact Skyhigh Support.
- investigating Apr 09, 2026, 11:03 AM UTC
We are currently investigating an issue that may impact service availability and performance. Service may not be fully available for some customers. Status will be updated when available, for further assistance, please contact Skyhigh Support.
- resolved Apr 09, 2026, 01:10 PM UTC
Issue has been resolved