Skyhigh Security incident

Latency issue observed toward the EU region from Tokyo

Minor Resolved View vendor source →

Skyhigh Security experienced a minor incident on March 11, 2026 affecting Skyhigh SWG (Skyhigh SWG) and 281 (Tokyo SWG PoP 281), lasting 50m. The incident has been resolved; the full update timeline is below.

Started
Mar 11, 2026, 04:09 AM UTC
Resolved
Mar 11, 2026, 05:00 AM UTC
Duration
50m
Detected by Pingoru
Mar 11, 2026, 04:09 AM UTC

Affected components

Skyhigh SWG (Skyhigh SWG)281 (Tokyo SWG PoP 281)

Update timeline

  1. identified Mar 11, 2026, 04:09 AM UTC

    We are currently investigating an issue that may impact service availability and performance. Service may not be fully available for some customers. Status will be updated when available, for further assistance, please contact Skyhigh Support.

  2. investigating Mar 11, 2026, 04:10 AM UTC

    We are currently investigating an issue that may impact service availability and performance. Service may not be fully available for some customers. Status will be updated when available, for further assistance, please contact Skyhigh Support.

  3. investigating Mar 11, 2026, 04:42 AM UTC

    We are currently investigating an issue that may impact service availability and performance. Service may not be fully available for some customers. Status will be updated when available, for further assistance, please contact Skyhigh Support.

  4. resolved Mar 11, 2026, 05:00 AM UTC

    This issue is resolved.