Skydio Cloud incident

Drone and Dock Fleet appeared temporarily offline erroneously

Resolved after 4 minutes, affecting Skydio Streaming, on April 22, 2025.

resolved Apr 22, 2025, 05:48 PM UTC

At the following 2 timeframes we had a brief interruption to the online status of the drone and dock fleet. We identified the root cause of the bug, and the second outage at 9:54 was to deploy the fix. We have also identified a path-forward for permanently resolving this class of issues and are immediately working on deploying this new architecture. 9:25 AM PST - 9:41 AM PST 9:54 AM PST - 9:58 AM PST

Started
Apr 22, 2025, 05:54 PM UTC
Resolved
Apr 22, 2025, 05:58 PM UTC
Duration
4m
Detected by Pingoru
Apr 22, 2025, 05:54 PM UTC

Affected components

Skydio Streaming

Update timeline

  1. resolved Apr 22, 2025, 05:48 PM UTC

    At the following 2 timeframes we had a brief interruption to the online status of the drone and dock fleet. We identified the root cause of the bug, and the second outage at 9:54 was to deploy the fix. We have also identified a path-forward for permanently resolving this class of issues and are immediately working on deploying this new architecture. 9:25 AM PST - 9:41 AM PST 9:54 AM PST - 9:58 AM PST

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