Skydio Cloud incident

Height Ceiling Setting Not Applied to Vehicle

Minor Resolved View vendor source →

Skydio Cloud experienced a minor incident on August 18, 2026 affecting Fleet Management, lasting 1h 57m. The incident has been resolved; the full update timeline is below.

Started
Aug 18, 2026, 10:19 PM UTC
Resolved
Aug 19, 2026, 12:17 AM UTC
Duration
1h 57m
Detected by Pingoru
Aug 18, 2026, 10:19 PM UTC

Affected components

Fleet Management

Update timeline

  1. identified Aug 18, 2026, 10:19 PM UTC

    We've identified an issue where the height ceiling setting from the flight policy page is not applied to the vehicle automatically. Pilots should manually verify and enable the height ceiling setting in RFD before flight to ensure it's active. Site keep-in geofences are not impacted and still restrict the vehicle altitude. We're working on a fix and will provide an update once it is resolved.

  2. monitoring Aug 18, 2026, 11:21 PM UTC

    We've deployed a fix and are actively monitoring the results.

  3. resolved Aug 19, 2026, 12:17 AM UTC

    The deployed fix corrected the issue. This incident is now resolved.