Skydio Cloud incident

External Radio had a visual discrepancy showing offline while online.

Resolved on August 27, 2025, affecting Skydio Streaming.

resolved Aug 27, 2025, 01:54 PM UTC

Skydio Cloud had a visual bug that was showing the Skydio Connect External Radio as offline, but the radios were still connected and fully functioning (no impact to flight). To fix the visual issue, we did an emergency rollback of the flight system, which triggers a 45 second streaming outage for about 1% of customers. Both issues are now fully resolved.

Started
Aug 27, 2025, 01:54 PM UTC
Resolved
Aug 27, 2025, 01:54 PM UTC
Duration
–
Detected by Pingoru
Aug 27, 2025, 01:54 PM UTC

Affected components

Skydio Streaming

Update timeline

  1. resolved Aug 27, 2025, 01:54 PM UTC

    Skydio Cloud had a visual bug that was showing the Skydio Connect External Radio as offline, but the radios were still connected and fully functioning (no impact to flight). To fix the visual issue, we did an emergency rollback of the flight system, which triggers a 45 second streaming outage for about 1% of customers. Both issues are now fully resolved.

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