SKULabs Outage History

SKULabs is up right now

SKULabs had 9 outages in the last 2 years totaling 50h 55m of downtime, averaging 0.4 incidents per month.

There were 9 SKULabs outages since November 15, 2024 totaling 50h 55m of downtime. Each is summarised below. Incident details, duration, and resolution information.

Source: skulabs.statuspage.io

Major July 23, 2026

Reports of issues from EasyPost

Detected by Pingoru
Jul 23, 2026, 03:08 PM UTC
Resolved
Jul 23, 2026, 07:43 PM UTC
Duration
4h 35m
Affected: Third-Party Shipping IntegrationsEasyPost API
Timeline · 4 updates
  1. investigating Jul 23, 2026, 03:08 PM UTC

    We have reports of issues related from a shipping provider that may prevent or cause delays in retrieving rate quotes, purchasing shipping labels, voiding or manifesting shipments. We are investigating further. EasyPost has provided a status update indicating issues as well: https://www.easypoststatus.com/ See this article for advice: https://help.skulabs.com/en/articles/4424004 You can sign up for text/call/email updates at https://skulabs.statuspage.io/

  2. identified Jul 23, 2026, 03:40 PM UTC

    EasyPost has reported internal networking issues impacting operations and is investigating: https://www.easypoststatus.com/ See this article for advice: https://help.skulabs.com/en/articles/4424004 You can sign up for text/call/email updates at https://skulabs.statuspage.io/

  3. monitoring Jul 23, 2026, 04:40 PM UTC

    EasyPost has identified the issue and is working to resolve the matter. We are monitoring. You can read more on EasyPosts statuspage: https://www.easypoststatus.com/ See this article for advice: https://help.skulabs.com/en/articles/4424004 You can sign up for text/call/email updates at https://skulabs.statuspage.io/

  4. resolved Jul 23, 2026, 07:43 PM UTC

    This incident has been resolved.

Read the full incident report →

Minor June 3, 2026

Reports of issues from Shopify

Detected by Pingoru
Jun 03, 2026, 01:59 PM UTC
Resolved
Jun 04, 2026, 02:08 AM UTC
Duration
12h 8m
Affected: Shopping Cart and Marketplace IntegrationsShopify API & MobileShopify Admin
Timeline · 4 updates
  1. investigating Jun 03, 2026, 01:59 PM UTC

    We have reports of issues related to a selling channel's API or platform that may cause delays in order import, delays in inventory sync, or prevent mark as shipped requests from being submitted on time. You can sign up for text/call/email updates at https://skulabs.statuspage.io/

  2. identified Jun 03, 2026, 02:18 PM UTC

    Real time updates to the Shopify outage can be found here on their status update page https://www.shopifystatus.com/

  3. monitoring Jun 03, 2026, 03:42 PM UTC

    Issue has been resolved and is now being monitored.

  4. resolved Jun 04, 2026, 02:08 AM UTC

    This incident has been resolved.

Read the full incident report →

Notice May 18, 2026

Reports of issues - PrintNode

Detected by Pingoru
May 18, 2026, 05:59 PM UTC
Resolved
May 18, 2026, 09:04 PM UTC
Duration
3h 4m
Affected: SKULabs Printing
Timeline · 5 updates
  1. investigating May 18, 2026, 05:59 PM UTC

    We've received reports or have automatically detected a spike of errors and are investigating. You can sign up for text/call/email updates at https://skulabs.statuspage.io/

  2. identified May 18, 2026, 06:04 PM UTC

    https://www.printnode.com/en/status "Mon 2026-05-18 17:49:03 UTC: Intermittent connectivity for some users. Our monitoring systems show that some users have experienced connectivity issues in the last 15 minutes. We have not made any changes and are not aware of any faults in our systems so at the moment we believe this is an external internet connectivity disruption." You can sign up for text/call/email updates at https://skulabs.statuspage.io/

  3. identified May 18, 2026, 06:27 PM UTC

    https://www.printnode.com/en/status: "Mon 2026-05-18 18:23:42 UTC: Data centre failover in progress. Our primary DC is experiencing a network issue which is interrupting PrintNode service for a significant subset of our users, so we are failing over to our alternate DC. We expect normal service to be resumed soon. 17:49:03 UTC: Intermittent connectivity for some users. Our monitoring systems show that some users have experienced connectivity issues in the last 15 minutes. We have not made any changes and are not aware of any faults in our systems so at the moment we believe this is an external internet connectivity disruption." --- You can sign up for text/call/email updates at https://skulabs.statuspage.io/ As a workaround to avoid interruption; you can disable "skip" printing prompts or change user defaults in Settings > Printing tab to print directly to PDF/HTML.

  4. monitoring May 18, 2026, 07:58 PM UTC

    Printnode service has been returned to nominal operations and we are monitoring: https://www.printnode.com/en/status "Mon 2026-05-18 19:08:44 UTC: Normal service restored. Normal service has been restored. Since we have switched the DC from which our services are running, the IP addresses of our servers have changed. If you experience any connectivity issues please try clearing DNS caches. We are continuing to monitor the situation closely."

  5. resolved May 18, 2026, 09:04 PM UTC

    This incident has been resolved.

Read the full incident report →

Major April 28, 2026

Reports of issues from Amazon SP-API

Detected by Pingoru
Apr 28, 2026, 06:50 PM UTC
Resolved
Apr 28, 2026, 07:42 PM UTC
Duration
52m
Affected: Shopping Cart and Marketplace Integrations
Timeline · 2 updates
  1. investigating Apr 28, 2026, 06:50 PM UTC

    We’ve noticed an increase in error rates coming from the Amazon Selling Partner API SP-API (https://sellercentral.amazon.com/sp-api-status) that may cause delays in order import, delays in inventory sync, or prevent mark as shipped requests from being submitted on time. We’re currently investigating the issue. You can sign up for text/call/email updates at https://skulabs.statuspage.io/

  2. resolved Apr 28, 2026, 07:42 PM UTC

    The errors have resolved and we are monitoring.

Read the full incident report →

Minor November 12, 2025

Intermittant EasyPost Outages

Detected by Pingoru
Nov 12, 2025, 04:22 PM UTC
Resolved
Nov 12, 2025, 05:57 PM UTC
Duration
1h 34m
Affected: EasyPost API
Timeline · 5 updates
  1. investigating Nov 12, 2025, 04:22 PM UTC

    EasyPost has been informed and we are monitoring closely.

  2. investigating Nov 12, 2025, 04:23 PM UTC

    We are continuing to investigate this issue.

  3. identified Nov 12, 2025, 04:49 PM UTC

    The issue has been identified and a fix is being implemented.

  4. monitoring Nov 12, 2025, 05:17 PM UTC

    A fix has been implemented and we are monitoring the results.

  5. resolved Nov 12, 2025, 05:57 PM UTC

    This incident has been resolved and are continuing to monitor.

Read the full incident report →

Minor October 20, 2025

Amazon degraded performance issue

Detected by Pingoru
Oct 20, 2025, 02:07 PM UTC
Resolved
Oct 21, 2025, 11:26 AM UTC
Duration
21h 19m
Affected: AWS ecs-us-east-1AWS lambda-us-east-1AWS ec2-us-east-1AWS docdb-us-east-1
Timeline · 2 updates
  1. identified Oct 20, 2025, 02:07 PM UTC

    Amazon is reporting a degraded performance issue, please visit https://health.aws.amazon.com/health/status to know more. Amazon has applied multiple mitigations across multiple Availability Zones (AZs) in US-EAST-1 and are still experiencing elevated errors for new EC2 instance launches. They are rate limiting new instance launches to aid recovery and will provide an update at 7:30 AM PDT or sooner with additional information.

  2. resolved Oct 21, 2025, 11:26 AM UTC

    Between 11:49 PM PDT (Oct 19) and 3:01 PM PDT (Oct 20), AWS US-EAST-1 experienced elevated error rates and latency due to DNS issues affecting DynamoDB and dependent services (EC2, Lambda, CloudWatch, IAM, etc.). AWS mitigated DNS and EC2 subsystem impacts, restored Network Load Balancer health checks by 9:38 AM, and gradually reduced throttling until full recovery. All services are now operating normally.

Read the full incident report →

Minor September 2, 2025

System Sync Delays

Detected by Pingoru
Sep 02, 2025, 01:35 PM UTC
Resolved
Sep 02, 2025, 03:06 PM UTC
Duration
1h 31m
Affected: SKULabs Sync
Timeline · 3 updates
  1. monitoring Sep 02, 2025, 01:35 PM UTC

    A fix has been implemented and we are monitoring the results.

  2. monitoring Sep 02, 2025, 01:41 PM UTC

    We are continuing to monitor for any further issues.

  3. resolved Sep 02, 2025, 03:06 PM UTC

    Sync issues are now resolved and we are monitoring on our end.

Read the full incident report →

Notice March 24, 2025

Reports of issues from USPS

Detected by Pingoru
Mar 24, 2025, 06:14 PM UTC
Resolved
Mar 24, 2025, 09:53 PM UTC
Duration
3h 39m
Affected: EasyPost USPS
Timeline · 2 updates
  1. investigating Mar 24, 2025, 06:14 PM UTC

    We have reports of issues related from a shipping provider that may prevent or cause delays in retrieving rate quotes, purchasing shipping labels, voiding or manifesting shipments. See this article for advice: https://help.skulabs.com/en/articles/4424004 You can sign up for text/call/email updates at https://skulabs.statuspage.io/

  2. resolved Mar 24, 2025, 09:53 PM UTC

    The rate of errors has stabilized.

Read the full incident report →

Major November 15, 2024

Reports of issues - Shipping

Detected by Pingoru
Nov 15, 2024, 10:42 PM UTC
Resolved
Nov 16, 2024, 12:53 AM UTC
Duration
2h 10m
Affected: SKULabs ShippingThird-Party Shipping Integrations
Timeline · 2 updates
  1. investigating Nov 15, 2024, 10:42 PM UTC

    We've received reports or have automatically detected a spike of errors and are investigating. You can sign up for text/call/email updates at https://skulabs.statuspage.io/

  2. resolved Nov 16, 2024, 12:53 AM UTC

    We appreciate everyone's patience while we addressed multiple compounding never before seen issues relating to high-urgency high-risk mandatory changes made by multiple partner APIs as well as one internal regression that were highlighted by unprecedented shipping volumes. At this time we believe this to be the final update for the season with the exception of minor hot fixes and bug fixes bringing long-term stability to the remainder of the season as is normally the case on SKULabs. Remember SKULabs offers a platform https://previous.skulabs.com/ which has been updated today with the release from October 2nd, 2024. Currently, both https://next.skulabs.com/ and https://app.skulabs.com/ are running a release from November 15th, 2024. If you are currently experiencing any issues reach out to (800) 243-2986 and leave a message where we have 24/7 monitoring for such reports.

Read the full incident report →