SKULabs experienced a major incident on July 23, 2026 affecting Third-Party Shipping Integrations and EasyPost API, lasting 4h 35m. The incident has been resolved; the full update timeline is below.
Affected components
Update timeline
- investigating Jul 23, 2026, 03:08 PM UTC
We have reports of issues related from a shipping provider that may prevent or cause delays in retrieving rate quotes, purchasing shipping labels, voiding or manifesting shipments. We are investigating further. EasyPost has provided a status update indicating issues as well: https://www.easypoststatus.com/ See this article for advice: https://help.skulabs.com/en/articles/4424004 You can sign up for text/call/email updates at https://skulabs.statuspage.io/
- identified Jul 23, 2026, 03:40 PM UTC
EasyPost has reported internal networking issues impacting operations and is investigating: https://www.easypoststatus.com/ See this article for advice: https://help.skulabs.com/en/articles/4424004 You can sign up for text/call/email updates at https://skulabs.statuspage.io/
- monitoring Jul 23, 2026, 04:40 PM UTC
EasyPost has identified the issue and is working to resolve the matter. We are monitoring. You can read more on EasyPosts statuspage: https://www.easypoststatus.com/ See this article for advice: https://help.skulabs.com/en/articles/4424004 You can sign up for text/call/email updates at https://skulabs.statuspage.io/
- resolved Jul 23, 2026, 07:43 PM UTC
This incident has been resolved.