SKULabs experienced a major incident on April 28, 2026 affecting Shopping Cart and Marketplace Integrations, lasting 52m. The incident has been resolved; the full update timeline is below.
Affected components
Shopping Cart and Marketplace Integrations
Update timeline
- investigating Apr 28, 2026, 06:50 PM UTC
We’ve noticed an increase in error rates coming from the Amazon Selling Partner API SP-API (https://sellercentral.amazon.com/sp-api-status) that may cause delays in order import, delays in inventory sync, or prevent mark as shipped requests from being submitted on time. We’re currently investigating the issue. You can sign up for text/call/email updates at https://skulabs.statuspage.io/
- resolved Apr 28, 2026, 07:42 PM UTC
The errors have resolved and we are monitoring.