SKULabs incident

Elevated errors reported from EasyPost

Resolved after 53 minutes, affecting EasyPost API, on December 15, 2021.

resolved Dec 15, 2021, 04:48 PM UTC

The reports of AWS connectivity and EasyPost degradation have been resolved. All services are operational, please continue with your shipping processes. We will continue to monitor and provide any updates if necessary.

Started
Dec 15, 2021, 03:54 PM UTC
Resolved
Dec 15, 2021, 04:48 PM UTC
Duration
53m
Detected by Pingoru
Dec 15, 2021, 03:54 PM UTC

Affected components

EasyPost API

Update timeline

  1. investigating Dec 15, 2021, 03:54 PM UTC

    We have received reports of issues using certain features of SKULabs and are currently investigating. You can sign up for text/call/email updates at https://skulabs.statuspage.io/

  2. investigating Dec 15, 2021, 04:15 PM UTC

    AWS is having internet connectivity issues in US-WEST-1 and US-WEST-2 regions. This is affecting several internet services including EasyPost. We are continuing monitoring this and will provide updates. In the meantime, periodically retry shipping and expect the issue to occur intermittently until it is fully resolved.

  3. monitoring Dec 15, 2021, 04:33 PM UTC

    EasyPost is reporting all services are operational. Engineers are continuing to monitor.

  4. resolved Dec 15, 2021, 04:48 PM UTC

    The reports of AWS connectivity and EasyPost degradation have been resolved. All services are operational, please continue with your shipping processes. We will continue to monitor and provide any updates if necessary.

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