SKULabs incident

Reports of issues - Shopify Order Sync

Resolved after 3 hours 17 minutes, affecting Shopping Cart and Marketplace Integrations, on June 13, 2024.

resolved Jun 13, 2024, 05:36 AM UTC

Bulk operation performance has resume to normal. Intermittent bulk operation errors are still appearing and these appear to be normal. We're monitoring and will re-open the incident if any larger impacts are re-encountered.

Started
Jun 13, 2024, 02:19 AM UTC
Resolved
Jun 13, 2024, 05:36 AM UTC
Duration
3h 17m
Detected by Pingoru
Jun 13, 2024, 02:19 AM UTC

Affected components

Shopping Cart and Marketplace Integrations

Update timeline

  1. investigating Jun 13, 2024, 02:19 AM UTC

    We've received reports or have automatically detected a spike of errors and are investigating. You can sign up for text/call/email updates at https://skulabs.statuspage.io/

  2. investigating Jun 13, 2024, 02:42 AM UTC

    We are continuing to investigate this issue.

  3. resolved Jun 13, 2024, 05:36 AM UTC

    Bulk operation performance has resume to normal. Intermittent bulk operation errors are still appearing and these appear to be normal. We're monitoring and will re-open the incident if any larger impacts are re-encountered.

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