- Detected by Pingoru
- Apr 06, 2026, 07:34 PM UTC
- Resolved
- Apr 06, 2026, 09:00 PM UTC
- Duration
- 1h 25m
Affected: Course Platform
Timeline · 3 updates
-
investigating Apr 06, 2026, 07:34 PM UTC
We have identified elevated 504 timeout errors impacting the learner experience on the course platform. Learners may encounter errors or degraded performance when loading courses, progressing through content, or accessing learning paths. Our engineering team has identified the issue and is actively working on a fix. We will continue to post updates as remediation progresses.
-
monitoring Apr 06, 2026, 07:55 PM UTC
A fix has been deployed to address the elevated 504 timeout errors on the learner-facing course platform. We are now monitoring to confirm the issue is fully resolved. Learners should see improved performance when accessing courses and loading content.
-
resolved Apr 06, 2026, 09:00 PM UTC
The identified issue with the course platform has been resolved, and services are now operating smoothly. We appreciate your understanding and thank you for your patience.
Read the full incident report →
- Detected by Pingoru
- Apr 02, 2026, 09:08 PM UTC
- Resolved
- Apr 03, 2026, 11:00 PM UTC
- Duration
- 1d 1h
Affected: Admin Dashboard
Timeline · 5 updates
-
investigating Apr 02, 2026, 09:08 PM UTC
We are currently investigating reports of degraded performance on analytics pages within the Skilljar admin dashboard. Some users may experience slower than expected load times or timeouts when accessing reporting and analytics views. Our engineering team is actively looking into the root cause. Core platform functionality, including course delivery, learner access, and content management, remains unaffected.
-
investigating Apr 03, 2026, 03:48 PM UTC
Our engineering team continues to investigate the degraded performance affecting analytics pages in the Skilljar admin dashboard. We have identified several areas of interest and are actively working to isolate the root cause. Users may still experience slower than expected load times when accessing reporting and analytics views. All other platform functionality remains unaffected. We will continue to provide updates as our investigation progresses. Thank you for your continued patience.
-
identified Apr 03, 2026, 10:12 PM UTC
Our engineering team has identified the root cause of the degraded performance affecting analytics pages in the Skilljar admin dashboard. A fix has been developed and is being deployed now. Users may continue to experience slower than expected load times on analytics views while the fix rolls out. All other platform functionality remains unaffected. We will provide another update once the fix is in place and we have confirmed performance has stabilized. Thank you for your patience.
-
monitoring Apr 03, 2026, 10:33 PM UTC
A fix has been deployed to address the degraded performance affecting analytics pages in the Skilljar admin dashboard. Page load times should now be improving. Our engineering team is actively monitoring to confirm the fix is holding and performance has fully stabilized. If you continue to experience any issues, please reach out to our support team.
-
resolved Apr 03, 2026, 11:00 PM UTC
The performance issues affecting analytics pages in the Skilljar admin dashboard have been fully resolved. Page load times are back to normal and the platform is operating as expected. We appreciate your patience while our team worked through this issue.
Read the full incident report →
- Detected by Pingoru
- Mar 31, 2026, 05:48 PM UTC
- Resolved
- Mar 31, 2026, 07:03 PM UTC
- Duration
- 1h 15m
Affected: Course Platform
Timeline · 3 updates
-
identified Mar 31, 2026, 05:48 PM UTC
We've successfully identified an issue impacting Course Platform. Our engineering team is actively working on a resolution, and we'll keep you informed with regular updates on the status page. Thank you for your understanding as we work towards a fix.
-
monitoring Mar 31, 2026, 06:01 PM UTC
A fix has been implemented for the identified issue impacting the Course Platform, our team has entered the monitoring phase. We are actively observing the system to ensure stability. Regular updates on the monitoring progress will be provided on the status page. Thank you for your continued patience.
-
resolved Mar 31, 2026, 07:03 PM UTC
The identified issue with the Course Platform has been resolved, and services are now operating smoothly. We appreciate your understanding and thank you for your patience.
Read the full incident report →
- Detected by Pingoru
- Mar 26, 2026, 08:38 PM UTC
- Resolved
- Mar 25, 2026, 11:30 PM UTC
- Duration
- —
Timeline · 1 update
-
resolved Mar 26, 2026, 08:38 PM UTC
Between approximately 4:30 PM and 8:30 PM PT on March 25, 2026, some customers experienced display and formatting issues on their homepage and catalog pages. Affected pages may have failed to load correctly or displayed content in an unexpected layout. This issue was caused by an internal infrastructure update that temporarily impacted how cached page content was served. No customer action caused this issue.
Read the full incident report →
- Detected by Pingoru
- Mar 17, 2026, 02:15 PM UTC
- Resolved
- Mar 17, 2026, 03:57 PM UTC
- Duration
- 1h 41m
Affected: Course Platform
Timeline · 3 updates
-
investigating Mar 17, 2026, 02:15 PM UTC
We're aware of the ongoing issue with student domains, and our engineering team is actively investigating. We are working diligently to uncover the root cause and restore services. We will update the status page as soon as we have identified the issue. Thank you for your patience and understanding as we address this matter.
-
monitoring Mar 17, 2026, 02:34 PM UTC
A fix has been implemented for the identified issue impacting student domains, our team has entered the monitoring phase. We are actively observing the system to ensure stability. Regular updates on the monitoring progress will be provided on the status page. Thank you for your continued patience.
-
resolved Mar 17, 2026, 03:57 PM UTC
The identified issue with student domains has been resolved, and services continue operating smoothly. We appreciate your understanding and thank you for your patience.
Read the full incident report →
- Detected by Pingoru
- Feb 28, 2026, 12:42 AM UTC
- Resolved
- Feb 28, 2026, 04:47 PM UTC
- Duration
- 16h 5m
Affected: Course PlatformAdmin Dashboard
Timeline · 4 updates
-
identified Feb 28, 2026, 12:42 AM UTC
We're aware of an ongoing issue where Course and Path actions are not executing as expected. Our engineering team has identified the root cause and is working to restore full functionality. We will update the status page as progress is made. Thank you for your patience and understanding.
-
monitoring Feb 28, 2026, 01:50 AM UTC
A fix has been implemented for the identified issue impacting Course and Path actions, and our team has entered the monitoring phase. We are actively observing the system to ensure actions are processing as expected. Please note that some actions may take additional time to fully catch up. We will continue to provide updates on the status page. Thank you for your continued patience.
-
monitoring Feb 28, 2026, 02:48 PM UTC
The backlog of actions are continuing to be processed as expected. Please note that some actions may take additional time to fully catch up. We will continue to provide updates on the status page. Thank you for your continued patience.
-
resolved Feb 28, 2026, 04:47 PM UTC
This incident has been resolved, all processing is back to normal.
Read the full incident report →
- Detected by Pingoru
- Feb 18, 2026, 05:34 PM UTC
- Resolved
- Feb 18, 2026, 06:34 PM UTC
- Duration
- 59m
Affected: Course Platform
Timeline · 4 updates
-
investigating Feb 18, 2026, 05:34 PM UTC
We are currently investigating reports of users receiving 403 errors when attempting to log in to the Course Platform. Our engineering team has been engaged and is actively working to identify the root cause and restore normal access. We will provide updates as more information becomes available. If you are affected, please try again shortly. We apologize for the inconvenience.
-
identified Feb 18, 2026, 05:54 PM UTC
We have identified the root cause of the 403 errors affecting login to Skilljar. A fix is currently being implemented and we expect service to be restored shortly. We will provide an update once the fix has been deployed and confirmed. We appreciate your patience and apologize for the disruption.
-
monitoring Feb 18, 2026, 06:07 PM UTC
A fix for the 403 errors affecting login to Skilljar has been deployed. We are currently monitoring the system to confirm the issue is fully resolved. Users should now be able to log in normally. If you continue to experience issues, please contact our support team. We will provide a final update once we have confirmed stability.
-
resolved Feb 18, 2026, 06:34 PM UTC
The issue causing 403 errors during login to Skilljar has been fully resolved. All systems are operating normally. We have confirmed stability through our monitoring and no further impact is expected. We apologize for the disruption and thank you for your patience. If you experience any further issues, please don't hesitate to reach out to our support team.
Read the full incident report →
- Detected by Pingoru
- Feb 03, 2026, 05:35 PM UTC
- Resolved
- Feb 04, 2026, 12:39 AM UTC
- Duration
- 7h 4m
Affected: Integrations
Timeline · 2 updates
-
investigating Feb 03, 2026, 05:35 PM UTC
We're investigating an issue affecting customers using Salesforce (SFDC) SAML Single Sign-On, where users are unable to log in. Our teams are actively working on mitigation and will provide updates as progress is made.
-
resolved Feb 04, 2026, 12:39 AM UTC
This incident has been resolved by the upstream service. Salesforce has rolled back a change they had made that affected Salesforce (SFDC) SAML Single Sign-On. For more information see Salesforce incident https://status.salesforce.com/incidents/20003660.
Read the full incident report →
- Detected by Pingoru
- Jan 13, 2026, 12:31 AM UTC
- Resolved
- Jan 13, 2026, 02:52 PM UTC
- Duration
- 14h 21m
Affected: Admin Dashboard
Timeline · 3 updates
-
investigating Jan 13, 2026, 12:31 AM UTC
We are investigating an ongoing issue that is causing delays in analytics processing and the display of new student records. Our engineering team is working diligently to resolve this backlog and restore full service. Note: All learner data and registrations are being captured securely; this is a display delay only. We will update the status page as soon as we have identified the root cause. Thank you for your patience.
-
monitoring Jan 13, 2026, 05:34 AM UTC
A fix has been implemented and we are now monitoring the recovery. Analytics data and new student records are beginning to populate in dashboards as the processing backlog clears. We expect all data to be fully up-to-date in the next few hours. Thank you for your patience while we restored service.
-
resolved Jan 13, 2026, 02:52 PM UTC
The issue causing delays in analytics processing and student record visibility has been resolved. We apologize for the delay and appreciate your patience.
Read the full incident report →
- Detected by Pingoru
- Dec 09, 2025, 02:36 PM UTC
- Resolved
- Dec 09, 2025, 04:53 PM UTC
- Duration
- 2h 16m
Affected: Course Platform
Timeline · 3 updates
-
identified Dec 09, 2025, 02:36 PM UTC
We've successfully identified the issue impacting certain Catalog Pages on Student Domains that use the In-Progress Content Block. A fix is being deployed, and we'll keep you informed with regular updates on the status page. Thank you for your understanding as we work towards a fix.
-
monitoring Dec 09, 2025, 02:45 PM UTC
A fix has been implemented for the identified issue impacting the In-Progress Content Block on certain Catalog Pages, our team has entered the monitoring phase. We are actively observing the system to ensure stability. Regular updates on the monitoring progress will be provided on the status page. Thank you for your continued patience.
-
resolved Dec 09, 2025, 04:53 PM UTC
The identified issue with impacting certain Catalog Pages on Student Domains that use the In-Progress Content Block has been resolved, and services are now operating smoothly. We appreciate your understanding and thank you for your patience.
Read the full incident report →
- Detected by Pingoru
- Nov 20, 2025, 11:20 AM UTC
- Resolved
- Dec 13, 2025, 01:01 AM UTC
- Duration
- 22d 13h
Affected: Integrations
Timeline · 12 updates
Read the full incident report →
Critical November 6, 2025 - Detected by Pingoru
- Nov 06, 2025, 11:46 PM UTC
- Resolved
- Nov 07, 2025, 12:34 AM UTC
- Duration
- 47m
Affected: Course PlatformAdmin DashboardAPIs
Timeline · 4 updates
-
investigating Nov 06, 2025, 11:46 PM UTC
We're aware of the ongoing issue causing increased application errors, and our engineering team is actively investigating. We are working diligently to uncover the root cause and restore services. We will update the status page as soon as we have identified the issue. Thank you for your patience and understanding as we address this matter.
-
identified Nov 06, 2025, 11:52 PM UTC
We've successfully identified the issue causing increased application errors. Our engineering team is actively working on a resolution, and we'll keep you informed with regular updates on the status page. Thank you for your understanding as we work towards a fix.
-
monitoring Nov 06, 2025, 11:59 PM UTC
A fix has been implemented for the identified issue causing increased application errors, our team has entered the monitoring phase. We are actively observing the system to ensure stability. Regular updates on the monitoring progress will be provided on the status page. Thank you for your continued patience.
-
resolved Nov 07, 2025, 12:34 AM UTC
The identified issue has been resolved, and services are now operating smoothly. We appreciate your understanding and thank you for your patience.
Read the full incident report →
- Detected by Pingoru
- Oct 20, 2025, 08:00 AM UTC
- Resolved
- Oct 20, 2025, 08:00 AM UTC
- Duration
- —
Timeline · 1 update
-
resolved Oct 20, 2025, 12:32 PM UTC
Skilljar's course platform and dashboard were affected by the AWS outage that occurred early this morning. The issue has been resolved, and we are ensuring that no lasting effects are felt. Thank you for your patience during this regional issue.
Read the full incident report →
- Detected by Pingoru
- Sep 23, 2025, 05:06 PM UTC
- Resolved
- Sep 24, 2025, 04:57 AM UTC
- Duration
- 11h 50m
Affected: Admin Dashboard
Timeline · 3 updates
-
identified Sep 23, 2025, 05:06 PM UTC
We've successfully identified the issue impacting delayed analytics and reporting. Our engineering team is actively working on a resolution, and we'll keep you informed with regular updates on the status page. Thank you for your understanding as we work towards a fix.
-
identified Sep 23, 2025, 06:05 PM UTC
We have resolved the underlying issue and are working through a backlog of analytics and reporting data. Data should be up to date within a few hours. We will update the status page when the backlog has been processed. Thank you for your understanding.
-
resolved Sep 24, 2025, 04:57 AM UTC
The delay in analytics and reporting has been resolved, and all backlog data has been fully processed. Thank you for your patience and understanding while we worked through this issue.
Read the full incident report →
- Detected by Pingoru
- Aug 06, 2025, 02:20 PM UTC
- Resolved
- Aug 06, 2025, 05:14 PM UTC
- Duration
- 2h 53m
Affected: Course Platform
Timeline · 4 updates
-
investigating Aug 06, 2025, 02:20 PM UTC
We're aware of the ongoing issue causing increased errors on loading the course platform, and our engineering team is actively investigating. We are working diligently to uncover the root cause and restore services. We will update the status page as soon as we have identified the issue. Thank you for your patience and understanding as we address this matter.
-
investigating Aug 06, 2025, 03:14 PM UTC
We are continuing to investigate and have identified networking issues with incoming requests. We will update the status page as soon as we have completely identified the issue. Thank you for your patience and understanding as we address this matter.
-
identified Aug 06, 2025, 03:34 PM UTC
We have identified the issue with request networking through one of our security providers. We are working to address the issue now. Thank you again for your patience as we work towards resolution.
-
resolved Aug 06, 2025, 05:14 PM UTC
We have resolved the networking issue with our security provider, and all course platform sites are now available.
Read the full incident report →
- Detected by Pingoru
- Jul 15, 2025, 04:58 PM UTC
- Resolved
- Jul 18, 2025, 10:46 PM UTC
- Duration
- 3d 5h
Affected: Admin Dashboard
Timeline · 6 updates
-
identified Jul 15, 2025, 04:58 PM UTC
We've successfully identified an issue impacting analytics data being populated. There is no data loss. We are seeing analytics being delayed on the Skilljar Admin Dashboard and delays to data propagation on the data connector. Our engineering team is actively working on a resolution, and we'll keep you informed with regular updates on the status page. Thank you for your understanding as we work towards a fix.
-
identified Jul 15, 2025, 06:47 PM UTC
The issue impacting analytics data delays on the Skilljar Admin Dashboard and data connector is still being actively addressed by our engineering team. We are making steady progress and are committed to resolving the issue as quickly as possible. Regular updates will continue to be provided here. We appreciate your patience and understanding.
-
monitoring Jul 15, 2025, 09:55 PM UTC
We have implemented a fix for the analytics data delays on the Skilljar Admin Dashboard and data connector, and our team is now in the monitoring phase. We are closely observing the system to ensure stability while we work through processing the backlog of data. Analytics is still experiencing delays, and we thank you for your continued patience during this time.
-
monitoring Jul 16, 2025, 06:06 PM UTC
The analytics data on the Skilljar Admin Dashboard and data connector is currently approximately 36 hours behind. Our team is actively working to process the backlog, and we anticipate that data will be fully up-to-date within the next 24 hours. Thank you for your patience as we work towards resolving this issue.
-
monitoring Jul 17, 2025, 05:43 PM UTC
We are still experiencing delays in analytics data on the Skilljar Admin Dashboard and data connector. Our team is actively working to address the issue and expedite the resolution process. We appreciate your continued patience and will keep you updated on our progress.
-
resolved Jul 18, 2025, 10:46 PM UTC
The identified issue causing delays in analytics data on the Skilljar Admin Dashboard and data connector has been resolved, and services are now operating normally. We appreciate your understanding and thank you for your patience.
Read the full incident report →
- Detected by Pingoru
- May 20, 2025, 06:33 PM UTC
- Resolved
- May 20, 2025, 07:06 PM UTC
- Duration
- 33m
Affected: APIs
Timeline · 3 updates
-
identified May 20, 2025, 06:33 PM UTC
We've identified an issue impacting the API. Our engineering team is actively working on a resolution, and we'll keep you informed with regular updates on the status page. Thank you for your understanding as we work towards a fix.
-
monitoring May 20, 2025, 06:56 PM UTC
A fix has been implemented for the identified issue impacting the API, our team has entered the monitoring phase. We are actively observing the system to ensure stability. Regular updates on the monitoring progress will be provided on the status page. Thank you for your continued patience.
-
resolved May 20, 2025, 07:06 PM UTC
The identified issue with the API has been resolved, and services are now operating smoothly. We appreciate your understanding and thank you for your patience.
Read the full incident report →
- Detected by Pingoru
- Apr 22, 2025, 05:36 PM UTC
- Resolved
- Apr 25, 2025, 04:52 PM UTC
- Duration
- 2d 23h
Affected: Admin Dashboard
Timeline · 8 updates
-
investigating Apr 22, 2025, 05:36 PM UTC
We're aware of the ongoing issue with delays in analytics and reporting, and our engineering team is actively investigating. We are working diligently to uncover the root cause and restore services. We will update the status page as soon as we have identified the issue. Thank you for your patience and understanding as we address this matter.
-
investigating Apr 22, 2025, 06:41 PM UTC
We are continuing to investigate the delay in analytics and reporting.
-
investigating Apr 22, 2025, 09:05 PM UTC
We are continuing to investigate the delay in analytics and reporting.
-
investigating Apr 23, 2025, 04:49 PM UTC
We are still continuing our investigation into delayed analytics and reporting.
-
identified Apr 23, 2025, 05:12 PM UTC
The issue has been identified and a fix is being implemented.
-
monitoring Apr 23, 2025, 08:36 PM UTC
A fix has been implemented and we are currently monitoring the results. While Analytics and Reporting remain delayed, we expect data to be fully caught up within 2 days. We are also actively exploring ways to reduce this timeline and will provide updates as progress is made.
-
monitoring Apr 24, 2025, 10:17 PM UTC
A fix has been implemented and we are continuing to monitor the results. Analytics and Reporting remain delayed; however, based on current progress, we now estimate that data will be fully caught up within the next 12 hours.
-
resolved Apr 25, 2025, 04:52 PM UTC
The issue impacting Analytics and Reporting delays has been fully resolved. Data is now fully caught up, and all systems are operating normally. Thank you for your patience while we worked to address this.
Read the full incident report →
- Detected by Pingoru
- Apr 17, 2025, 02:43 PM UTC
- Resolved
- Apr 17, 2025, 02:43 PM UTC
- Duration
- —
Timeline · 1 update
-
resolved Apr 17, 2025, 03:02 PM UTC
On 4/17/2025 at 7:43AM PT, the course platform experienced a temporary outage, during which learners were unable to access course content. The issue lasted approximately 5 minutes and has since been fully resolved. We identified and addressed the root cause, and the platform is now operating normally. We apologize for the disruption and appreciate your patience.
Read the full incident report →
- Detected by Pingoru
- Dec 10, 2024, 10:04 PM UTC
- Resolved
- Dec 10, 2024, 11:00 PM UTC
- Duration
- 55m
Affected: Course PlatformAdmin DashboardAPIs
Timeline · 4 updates
-
investigating Dec 10, 2024, 10:04 PM UTC
We're aware of the ongoing issue with Platform, Dashboard, and API. Our engineering team is actively investigating. We are working diligently to uncover the root cause and restore services. We will update the status page as soon as we have identified the issue. Thank you for your patience and understanding as we address this matter.
-
investigating Dec 10, 2024, 10:07 PM UTC
We are continuing to investigate this issue.
-
monitoring Dec 10, 2024, 10:27 PM UTC
A fix has been implemented and we are monitoring the results.
-
resolved Dec 10, 2024, 11:00 PM UTC
This incident has been resolved.
Read the full incident report →
- Detected by Pingoru
- Dec 10, 2024, 03:37 PM UTC
- Resolved
- Dec 10, 2024, 05:00 PM UTC
- Duration
- 1h 23m
Affected: Course Platform
Timeline · 4 updates
-
investigating Dec 10, 2024, 03:37 PM UTC
Our engineering team is actively investigating a potential issue that may impact some customers. We are working diligently to uncover the root cause and restore services. We will update the status page as soon as we have identified the issue. Thank you for your patience and understanding as we address this matter.
-
identified Dec 10, 2024, 03:48 PM UTC
We've successfully identified the issue causing a service disruption for some customers. Our engineering team is actively working on a resolution, and we'll keep you informed with regular updates on the status page. Thank you for your understanding as we work towards a fix.
-
monitoring Dec 10, 2024, 04:07 PM UTC
The issue causing a service disruption for some customers has resolved, our team has entered the monitoring phase. We are actively observing the system to ensure stability. Regular updates on the monitoring progress will be provided on the status page. Thank you for your continued patience.
-
resolved Dec 10, 2024, 05:00 PM UTC
The issue causing service disruption for some customers has been resolved, and services are now operating smoothly. We appreciate your understanding and thank you for your patience.
Read the full incident report →
- Detected by Pingoru
- Oct 21, 2024, 03:31 PM UTC
- Resolved
- Oct 21, 2024, 05:38 PM UTC
- Duration
- 2h 6m
Affected: Course Platform
Timeline · 4 updates
-
investigating Oct 21, 2024, 03:31 PM UTC
We're aware of the ongoing issue with increased errors on the learner experience, and our engineering team is actively investigating. We are working diligently to uncover the root cause and restore services. We will update the status page as soon as we have identified the issue. Thank you for your patience and understanding as we address this matter.
-
investigating Oct 21, 2024, 04:23 PM UTC
Our engineering team is continuing to investigate the issue causing increased errors on the learner experience. We have made progress in narrowing down potential causes and are working diligently to identify the root cause. We will provide further updates as we gather more information. Thank you for your continued patience and understanding as we work towards a resolution.
-
monitoring Oct 21, 2024, 05:21 PM UTC
A fix has been implemented for the identified issue impacting the learner experience, our team has entered the monitoring phase. We are actively observing the system to ensure stability. Regular updates on the monitoring progress will be provided on the status page. Thank you for your continued patience.
-
resolved Oct 21, 2024, 05:38 PM UTC
The identified issue with the learner experience has been resolved, and services are now operating smoothly. We appreciate your understanding and thank you for your patience.
Read the full incident report →
- Detected by Pingoru
- Oct 10, 2024, 05:39 PM UTC
- Resolved
- Oct 10, 2024, 01:31 PM UTC
- Duration
- —
Timeline · 1 update
-
resolved Oct 10, 2024, 05:39 PM UTC
The identified issue with higher than normal errors on the learner experience between 6:31AM to 6:37AM PT has been resolved, and services are now operating smoothly. We appreciate your understanding and thank you for your patience.
Read the full incident report →
- Detected by Pingoru
- Oct 07, 2024, 04:21 AM UTC
- Resolved
- Oct 07, 2024, 05:07 AM UTC
- Duration
- 45m
Affected: Course Platform
Timeline · 5 updates
-
investigating Oct 07, 2024, 04:21 AM UTC
We're aware of the ongoing issue with page load times on the learner experience, and our engineering team is actively investigating. We are working diligently to uncover the root cause and restore services. We will update the status page as soon as we have identified the issue. Thank you for your patience and understanding as we address this matter.
-
monitoring Oct 07, 2024, 04:37 AM UTC
A fix has been implemented for the identified issue impacting page load times on the learner experience, our team has entered the monitoring phase. We are actively observing the system to ensure stability. Regular updates on the monitoring progress will be provided on the status page. Thank you for your continued patience.
-
identified Oct 07, 2024, 04:58 AM UTC
The issue continues to arise and a fix is being implemented.
-
monitoring Oct 07, 2024, 05:06 AM UTC
A fix has been implemented and the platform is operational again.
-
resolved Oct 07, 2024, 05:07 AM UTC
This incident has been resolved.
Read the full incident report →
- Detected by Pingoru
- Oct 02, 2024, 04:59 PM UTC
- Resolved
- Oct 02, 2024, 07:56 PM UTC
- Duration
- 2h 57m
Affected: Course Platform
Timeline · 4 updates
-
investigating Oct 02, 2024, 04:59 PM UTC
We're aware of the ongoing issue with custom course registration emails not being sent, and our engineering team is actively investigating. We are working diligently to uncover the root cause and restore services. We will update the status page as soon as we have identified the issue. Thank you for your patience and understanding as we address this matter.
-
identified Oct 02, 2024, 05:35 PM UTC
We've successfully identified the issue impacting custom course registration emails. Our engineering team is actively working on a resolution, and we'll keep you informed with regular updates on the status page. Thank you for your understanding as we work towards a fix.
-
monitoring Oct 02, 2024, 07:28 PM UTC
A fix has been implemented for the identified issue impacting custom course registration emails, our team has entered the monitoring phase. We are actively observing the system to ensure stability. Regular updates on the monitoring progress will be provided on the status page. Thank you for your continued patience.
-
resolved Oct 02, 2024, 07:56 PM UTC
The identified issue with custom course registration emails has been resolved, and services are now operating smoothly. We appreciate your understanding and thank you for your patience.
Read the full incident report →
