Skilljar incident
Degraded Performance - Admin Dashboard Analytics Delays
Skilljar experienced a minor incident on July 15, 2025 affecting Admin Dashboard, lasting 3d 5h. The incident has been resolved; the full update timeline is below.
Affected components
Update timeline
- identified Jul 15, 2025, 04:58 PM UTC
We've successfully identified an issue impacting analytics data being populated. There is no data loss. We are seeing analytics being delayed on the Skilljar Admin Dashboard and delays to data propagation on the data connector. Our engineering team is actively working on a resolution, and we'll keep you informed with regular updates on the status page. Thank you for your understanding as we work towards a fix.
- identified Jul 15, 2025, 06:47 PM UTC
The issue impacting analytics data delays on the Skilljar Admin Dashboard and data connector is still being actively addressed by our engineering team. We are making steady progress and are committed to resolving the issue as quickly as possible. Regular updates will continue to be provided here. We appreciate your patience and understanding.
- monitoring Jul 15, 2025, 09:55 PM UTC
We have implemented a fix for the analytics data delays on the Skilljar Admin Dashboard and data connector, and our team is now in the monitoring phase. We are closely observing the system to ensure stability while we work through processing the backlog of data. Analytics is still experiencing delays, and we thank you for your continued patience during this time.
- monitoring Jul 16, 2025, 06:06 PM UTC
The analytics data on the Skilljar Admin Dashboard and data connector is currently approximately 36 hours behind. Our team is actively working to process the backlog, and we anticipate that data will be fully up-to-date within the next 24 hours. Thank you for your patience as we work towards resolving this issue.
- monitoring Jul 17, 2025, 05:43 PM UTC
We are still experiencing delays in analytics data on the Skilljar Admin Dashboard and data connector. Our team is actively working to address the issue and expedite the resolution process. We appreciate your continued patience and will keep you updated on our progress.
- resolved Jul 18, 2025, 10:46 PM UTC
The identified issue causing delays in analytics data on the Skilljar Admin Dashboard and data connector has been resolved, and services are now operating normally. We appreciate your understanding and thank you for your patience.