Skilljar incident
Partial Outage - Analytics & Student Record Delay
Skilljar experienced a major incident on January 13, 2026 affecting Admin Dashboard, lasting 14h 21m. The incident has been resolved; the full update timeline is below.
Affected components
Update timeline
- investigating Jan 13, 2026, 12:31 AM UTC
We are investigating an ongoing issue that is causing delays in analytics processing and the display of new student records. Our engineering team is working diligently to resolve this backlog and restore full service. Note: All learner data and registrations are being captured securely; this is a display delay only. We will update the status page as soon as we have identified the root cause. Thank you for your patience.
- monitoring Jan 13, 2026, 05:34 AM UTC
A fix has been implemented and we are now monitoring the recovery. Analytics data and new student records are beginning to populate in dashboards as the processing backlog clears. We expect all data to be fully up-to-date in the next few hours. Thank you for your patience while we restored service.
- resolved Jan 13, 2026, 02:52 PM UTC
The issue causing delays in analytics processing and student record visibility has been resolved. We apologize for the delay and appreciate your patience.