Skilljar incident

Degraded Performance - Analytics and Reporting

Minor Resolved View vendor source →

Skilljar experienced a minor incident on September 23, 2025 affecting Admin Dashboard, lasting 11h 50m. The incident has been resolved; the full update timeline is below.

Started
Sep 23, 2025, 05:06 PM UTC
Resolved
Sep 24, 2025, 04:57 AM UTC
Duration
11h 50m
Detected by Pingoru
Sep 23, 2025, 05:06 PM UTC

Affected components

Admin Dashboard

Update timeline

  1. identified Sep 23, 2025, 05:06 PM UTC

    We've successfully identified the issue impacting delayed analytics and reporting. Our engineering team is actively working on a resolution, and we'll keep you informed with regular updates on the status page. Thank you for your understanding as we work towards a fix.

  2. identified Sep 23, 2025, 06:05 PM UTC

    We have resolved the underlying issue and are working through a backlog of analytics and reporting data. Data should be up to date within a few hours. We will update the status page when the backlog has been processed. Thank you for your understanding.

  3. resolved Sep 24, 2025, 04:57 AM UTC

    The delay in analytics and reporting has been resolved, and all backlog data has been fully processed. Thank you for your patience and understanding while we worked through this issue.