Skilljar incident

Degraded Performance - Certain Catalog Pages

Minor Resolved View vendor source →

Skilljar experienced a minor incident on December 9, 2025 affecting Course Platform, lasting 2h 16m. The incident has been resolved; the full update timeline is below.

Started
Dec 09, 2025, 02:36 PM UTC
Resolved
Dec 09, 2025, 04:53 PM UTC
Duration
2h 16m
Detected by Pingoru
Dec 09, 2025, 02:36 PM UTC

Affected components

Course Platform

Update timeline

  1. identified Dec 09, 2025, 02:36 PM UTC

    We've successfully identified the issue impacting certain Catalog Pages on Student Domains that use the In-Progress Content Block. A fix is being deployed, and we'll keep you informed with regular updates on the status page. Thank you for your understanding as we work towards a fix.

  2. monitoring Dec 09, 2025, 02:45 PM UTC

    A fix has been implemented for the identified issue impacting the In-Progress Content Block on certain Catalog Pages, our team has entered the monitoring phase. We are actively observing the system to ensure stability. Regular updates on the monitoring progress will be provided on the status page. Thank you for your continued patience.

  3. resolved Dec 09, 2025, 04:53 PM UTC

    The identified issue with impacting certain Catalog Pages on Student Domains that use the In-Progress Content Block has been resolved, and services are now operating smoothly. We appreciate your understanding and thank you for your patience.