Skai incident

Skai Scheduled Reports Issue

Resolved after 4 hours 44 minutes, affecting Google and Microsoft and 1 more, on May 10, 2025.

resolved May 10, 2025, 07:19 PM UTC

The issue is now fully resolved. All affected failed reports were successfully re-run by our team.

Started
May 10, 2025, 02:34 PM UTC
Resolved
May 10, 2025, 07:19 PM UTC
Duration
4h 44m
Detected by Pingoru
May 10, 2025, 02:34 PM UTC

Affected components

GoogleMicrosoftAmazonWalmartMetaAmazon DSPPinterestApple Search AdsCriteoSam's Club

Update timeline

  1. investigating May 10, 2025, 02:34 PM UTC

    We're currently experiencing an issue with scheduled reports. Some fusion and structure scheduled reports are currently failing to run across many Skai servers.

The data in Skai is not affected by this issue and is up to date. All analysis view reports are unaffected. Our engineers are actively investigating the issue and we will continue to update you on this issue.

  2. identified May 10, 2025, 03:15 PM UTC

    The issue has been identified and our engineers have released a fix which is currently being deployed to all affected servers.

  3. resolved May 10, 2025, 07:19 PM UTC

    The issue is now fully resolved. All affected failed reports were successfully re-run by our team.

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