Sitejet incident

Mail server not available

Resolved after 43 minutes, affecting Receiving e-mail (IMAP) and Sending e-mail (SMTP) and 1 more, on June 19, 2023.

resolved Jun 19, 2023, 02:45 PM UTC

All systems are operational again and all queued e-mails should have been delivered in the meantime

Started
Jun 19, 2023, 02:02 PM UTC
Resolved
Jun 19, 2023, 02:45 PM UTC
Duration
43m
Detected by Pingoru
Jun 19, 2023, 02:02 PM UTC

Affected components

Receiving e-mail (IMAP)Sending e-mail (SMTP)Webmail

Update timeline

  1. investigating Jun 19, 2023, 02:29 PM UTC

    One of our mail servers is currently not available. Some accounts are not be able to send or receive e-mail. After resolving the issue all e-mails will be delivered, so we don't expect any loss of e-mails.

  2. monitoring Jun 19, 2023, 02:32 PM UTC

    A fix has been implemented and we are monitoring the results.

  3. resolved Jun 19, 2023, 02:45 PM UTC

    All systems are operational again and all queued e-mails should have been delivered in the meantime

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